Zac Warat
Gladesville
Summary
Personable and organized individual with proven ability to lead teams and manage operations efficiently. Well-versed in automotive repair processes and inventory management, coupled with strong customer service and communication skills. Committed to driving operational excellence and enhancing customer satisfaction.
Overview
20
20
years of professional experience
Work History
Auto Body Shop Manager
Scientific Motor
08.2011 - Current
- Provided exceptional customer service through transparent communication about repair timelines, costs, and expectations throughout the entire process.
- Enhanced shop efficiency by streamlining repair processes and allocating tasks effectively.
- Maximized use of available space by reorganizing the shop layout for increased productivity.
- Reduced average repair time with thorough monitoring of workflow and technician performance.
- Established rigorous quality control standards to ensure consistent delivery of high-quality repairs for all customers.
- Supervised and managed shop operations and tasks.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
Medical Sales Representative
Advanced Medical Institute
01.2005 - 03.2011
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
- Worked with medical teams on smooth implementation and operation of new products.
- Enhanced sales processes by utilizing CRM software to track client interactions and follow up on potential leads systematically.
Education
No Degree - Commerce (deffered)
University of Sydney
Sydney, NSW09-2000
High School Diploma -
The Kings School
Sydney, NSW01-1999
Skills
- Personnel management
- Team development and supervision
- Problem-solving
- Attention to detail
- Reliability
- Organizational skills
- Customer service management
Timeline
Auto Body Shop Manager
Scientific Motor
08.2011 - Current
Medical Sales Representative
Advanced Medical Institute
01.2005 - 03.2011
No Degree - Commerce (deffered)
University of Sydney
High School Diploma -
The Kings School
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