Zach Fraser
Melbourne,VIC
Summary
Dynamic sales professional with a proven track record at The Learning Group, excelling in sales coaching and team management. Leveraged motivation techniques to surpass KPIs, achieving the highest sales conversion in 2024. Expert in Salesforce and renowned for exceptional sales presentations, blending hard and soft skills to drive team success and foster client relationships.
Overview
9
9
years of professional experience
Work History
Sales Team Leader
The Learning Group
Melbourne, Victoria
05.2023 - Current
- Monitored daily sales activities and provided feedback to team members.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analysed sales data and generated reports for management review.
- Assisted with hiring new sales personnel as needed.
- Created incentives programs to motivate employees to reach their targets.
- Established standards of excellence in customer service, product knowledge, and communication skills.
- Met KPIs consistently by motivating exceptional team performance and enabling consistent sales with hands-on leadership.
- Proficient in using Salesforce, Aircall, Zoho, and Microsoft Office.
Sales Consultant
Learning Online
Melbourne, Victoria
11.2022 - 05.2023
- Achieving weekly sales KPIs.
- Proficient in relationship building, sales strategies, and handling objections.
- CRM management (Salesforce, HubSpot)
- Dealing with large numbers of inbound and outbound calls.
Personal Trainer
The Gym Group
Edinburgh, Scotland
06.2021 - 09.2022
- Create tailored programs to individual needs.
- Lead generation.
- Social media and in-person marketing campaigns.
- Maintaining relationships with clients.
- Creating, implementing, and reviewing a business plan.
- Public/motivational speaking.
- Membership sales targets and KPIs.
Catering Assistant
Nandos
Edinburgh, Scotland
01.2019 - 06.2021
- Working efficiently in a team.
- Key communication skills during high pressure.
- Time management between work and full-time study.
Customer Service
National Trust for Scotland
Inverness, Scotland
07.2016 - 09.2018
- Managing membership sales and improving the customer experience.
- Handling multiple communication channels (in person, email, and phone).
Education
Bachelor of Science - Sport And Exercise Science
Edinburgh Napier
Scotland05-2022
Skills
- Motivation techniques
- Sales presentations
- Sales coaching
- Call center operations
- Team management
- Sales closing
References
References available upon request.
Timeline
Sales Team Leader
The Learning Group
05.2023 - Current
Sales Consultant
Learning Online
11.2022 - 05.2023
Personal Trainer
The Gym Group
06.2021 - 09.2022
Catering Assistant
Nandos
01.2019 - 06.2021
Customer Service
National Trust for Scotland
07.2016 - 09.2018
Bachelor of Science - Sport And Exercise Science
Edinburgh Napier
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