Zach Holland
Green Point,NSW
Summary
I'm a dedicated and detail-oriented professional with a track record of success in the roles undertaken. Experienced in using varied technologies in a sales environment, and to maintain stock and inventory. Adept at training new starters, working team environments and helping to maintain team motivation to achieve outstanding results. Possess strong problem-solving skills, ensuring fair play and adherence to established rules. Excellent at conflict resolution and fostering positive relationships. Committed to upholding high levels of integrity and professionalism.
With a passion for delivering excellence in every aspect of my work, I am dedicated to contributing my current skills and experience to drive success and exceed expectations, while continuing my development.
Overview
5
5
years of professional experience
Work History
Retail Sales Supervisor
Stateside Sports
11.2022 - 09.2023
- Youngest person in Stateside history to be appointed a supervisor.
- Worked with and trained team members with the Point of Sale computer system to complete sales and other tasks involving sales numbers and stock levels,
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Coordinated merchandising displays, signage and sales enablement.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Marked-down clearance items and relocated merchandise to proper store areas.
Soccer Referee
Central Coast Football
02.2019 - 07.2022
- Managed conflict resolutions to encourage professional and positive relationships.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Enforced discipline to encourage respect, fairness and equality for players.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
- Addressed rule infractions or complaints by participants to assess any necessary penalties.
- Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities, and discuss problems.
- Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.
- Reviewed and studied rulebook's to maintain current knowledge of updates and changes.
- Investigated and reported on any misconduct of players or coaches.
Education
Pathway Degree -
University of Newcastle
Newcastle, NSW11.2023
Record of School Achievement Year 11 -
Green Point Christian College
Greenpoint, NSW12.2022
Skills
- Customer Service Management
- POS Terminal Operation
- Sales Expertise
- Critical Thinking
- Customer Inquiries
- Cash Register Operations
- Product and Service Sales
- Store Maintenance
- Financial Recordkeeping
- Inventory Management
- Cash Counting
- Complex Problem-Solving
Timeline
Retail Sales Supervisor
Stateside Sports
11.2022 - 09.2023
Soccer Referee
Central Coast Football
02.2019 - 07.2022
Pathway Degree -
University of Newcastle
Record of School Achievement Year 11 -
Green Point Christian College
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