Maddison Dickinson
Wagga Wagga,NSW
Summary
Dedicated and compassionate professional with a diverse background in youth psychosocial support, bar management, and accounting administration. With a solid foundation in managing and leading teams in the hospitality industry, I possess exceptional communication, problem-solving, and organizational skills. Leveraging my experience as a bar manager, I bring a dynamic approach to youth psychosocial support, fostering a supportive and empowering environment for individuals in need. My proficiency in financial management and attention to detail acquired from accounting administration enables me to handle administrative tasks efficiently, ensuring streamlined operations and client satisfaction. A versatile and adaptable team player, I am committed to making a positive impact and providing exceptional support to those in need.
Overview
6
6
years of professional experience
Work History
Youth Support / Recovery & Rehabilitation Worker
Wellways
09.2022 - Current
- Help participants manage and reach individual goals, supporting independent progression and social skills.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Performed client assessments and developed treatment plans.
- Collaborated with counsellors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
- Documented client progress in confidential files.
Client Service Coordinator
Navigate Advisors
02.2022 - 09.2022
- Coordinated client meetings to offer expert, individualized service, driving sales and boosting brand loyalty.
- Prepared all documents for taxes.
- Collaborated with accountants and prepared financial reports.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Responsible for outgoing documents for clients, including Business Activity Statements, Financial Statements, Tax Returns and more.
- Proficient understanding of Microsoft Suites, Outlook, XPM, Xero Blue, and the Australian Taxation Office Portal.
Bar Manager
Birdhouse Bar And Kitchen & Jungle Duke Hotel
06.2017 - 03.2023
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimising labor costs across 20 staff members.
- Learnt how to work in the kitchen as a kitchen hand and cook.
Labourer
Jacinta Bodel Homes
10.2020 - 09.2021
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Learned how to complete landscaping and rendering tasks with minimal supervision, contributing to successful completion.
- Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
- Worked with speed and accuracy to consistently meet production standards.
Education
Diploma - Diploma of Community Services
TAFE NSW
Online11.2023
Certificate III - Accounts Administration
Australian College of Commerce And Management
Online10.2023
HSC -
Kooringal High School
Kooringal, NSW2016
Skills
- NDIS workers check
- Working with Children's Check (paid)
- ASIST Suicide Intervention Trained
- RSA and RCG license
- Current Police Check
- Case Documentation
- Valid Driver's License
- Comprehensive Insured Car
- All Documentation Provided Upon Request
Reference List
Provided upon request.
Timeline
Youth Support / Recovery & Rehabilitation Worker
Wellways
09.2022 - Current
Client Service Coordinator
Navigate Advisors
02.2022 - 09.2022
Labourer
Jacinta Bodel Homes
10.2020 - 09.2021
Bar Manager
Birdhouse Bar And Kitchen & Jungle Duke Hotel
06.2017 - 03.2023
Diploma - Diploma of Community Services
TAFE NSW
Certificate III - Accounts Administration
Australian College of Commerce And Management
HSC -
Kooringal High School
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