Zachary Barrett
Tinana,QLD
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Dominos
Maryborough, QLD
07.2020 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative
Starvin
Maryborough, Queensland
05.2020 - 09.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
No Degree -
Maryborough State High School
Maryborough, QLDCertificate II - Work And Recreational Skills
Maryborough State High School
Maryborough, QLD12.2023
Skills
- CRM Software
- Creative Problem Solving
- Order and Refund Processing
- Calm and Professional Under Pressure
- Verbal and Written Communication
- Understanding Customer Needs
- Upselling Products and Services
Accomplishments
Academic Excellence - Maryborough State High School 2021
Academic Commendation - Maryborough State High School 2017
Principal's encouragement award - 2018,2019,2020
Timeline
Customer Service Representative
Dominos
07.2020 - Current
Customer Service Representative
Starvin
05.2020 - 09.2020
No Degree -
Maryborough State High School
Certificate II - Work And Recreational Skills
Maryborough State High School
Similar Profiles
Jose MendozaJose Mendoza
Assistant Manager at DominosAssistant Manager at Dominos
Joshua WattJoshua Watt
Store Manager at DominosStore Manager at Dominos
Rahul Joseph MammenRahul Joseph Mammen
Shift manager at DominosShift manager at Dominos
Misael TorresMisael Torres
Assistant Manager at DominosAssistant Manager at Dominos
Levi PedersenLevi Pedersen
Site Manager at Grassworx QueenslandSite Manager at Grassworx Queensland