Zachary Caldwell
Brisbane ,Australia
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Program Facilitator known for high productivity and efficient task completion. Skilled in curriculum development, group facilitation, and conflict resolution. Thrives using communication, leadership, and organizational skills to enhance program delivery and participant engagement.
Overview
12
12
years of professional experience
Work History
Buisness Manager
ReDerma Dermatology
Launceston, TAS
01.2023 - 01.2024
- Communicated with customers and vendors positively with particular attention to problem resolution
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams
- Assisted with hiring process and training of new employees
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services
- Executed business plans to further strengthen and maximize territory sales and profits
Programs Facilitator
Balanced Choice Program
Darwin, NT
11.2020 - 12.2022
- Facilitated communication between clients and other service providers
- Developed and maintained accurate records of programs and services
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs
- Cultivated and maintained relationships with community members to facilitate outreach activities
- Participated in meetings with stakeholders to discuss program objectives and strategies
- Demonstrate cultural competence and sensitivity in program planning and execution
Student Engagement Coordinator-Strike Force Orion
Department Of Education
Darwin, NT
10.2019 - 11.2020
- Deliver a high level, coordinated intervention program comprising of NT Police, Territory Families, Department of Housing, Department of Education and Deprtament of Health to deliver a sustainable response and management of high risk youth offenders
- Deliver proactive engagement programs to assist young people with reintegrating with the Education system
- Entered data, generated reports, and produced tracking documents
- Prepared agendas and took notes at meetings to archive proceedings
- Collected and analyzed business data from various departments to prepare reports and presentations for management
- Demonstrate cultural competence and sensitivity in program planning and execution
Student Engagement Coordinator
Department Of Education
Darwin, NT
02.2018 - 10.2019
- Collaborate with senior school managment and community stakeholders to enhance support services for at risk youth
- Generate reports and updates for relevant stakeholders
- Establish partnerships to create pathways for at risk youth to access additional resources and support
- Implement structures and initiatives to increase student retention rates
Regional Manager Student Engagement - Darwin
Department Of Education
Darwin
06.2018 - 08.2018
- Provide support and manage the Student Engagement Coordinators within the Darwin and PaRR region
- Establish and maintain strong relationships with local stakeholders, including government bodies and community leaders
- Particpate and provide updates on regional key delivariables at managment meetings
- Represent the Department at regional meetings and events that impact Student Engagement within the wider community
- Demonstrate cultural competence and sensitivity in program planning and execution
Positive Learning Centre - Student Support
Department Of Education
Darwin, NT
01.2012 - 12.2017
- Support students of compulsory school age, enrolled in a state school, who at a given point in time require intervention beyond the capacity of a conventional classroom
- Assist in the creation of programs aimed to reintegrate students into mainstream schooling or into more appropriate learning or vocational pathways
- Assist in the coordination of the Positive Learning centres goals, education programs and referral/selection procedures in consultation with a reference or management group comprising regional office representatives, senior guidance officers and school-based personnel (typically a principal)
- Demonstrate cultural competence and sensitivity in program planning and execution
Asylum Seeker Holiday Program Coordinator
Department Of Education
Darwin, NT
01.2013 - 04.2014
- Maintain accurate records of program activities, attendance, and feedback
- Use feedback from participants, volunteers, and stakeholders to enhance future program iterations
- Implement safety measures and protocols to ensure the well-being of asylum seekers during program activities
- Demonstrate cultural competence and sensitivity in program planning and execution, respecting the diverse backgrounds and experiences of asylum seekers
- Collaborate with interpreters or cultural liaisons as needed
- Foster a supportive and inclusive environment that encourages asylum seekers to participate in program activities
Education
Certificate in Choice Theory - (CT/RTC)
William Glasser Institute
Darwin, NT06.2016
St John Ambulance
Darwin, NT05.2015
HLTAID003 Provide First Aid -
06.2014
Understanding Autism Spectrum Disorders -
Department of Education
Darwin, NT06.2014
Certificate of Nonviolent Crisis Intervention -
CPI
Darwin, NT01.2014
Benowa State High School
Benowa, QLD12.2008
Cert III in Fitness -
TAFE Queensland
Ashmore, QLD11.2008
Undergraduate Certificate in Architecture -
Curtin University
Perth, WASkills
- Team Building and Leadership
- Project Management
- Partnership Development
- Performance Metrics Change Management
- KPI Tracking
- Program Administration
- Performance Improvement
References
- Dr Parzhin, Piran, 0420 222 433
- Adam Drake (Founder - Balanced Choice), 0488 266 950
- Can provide more References if required*
Timeline
Buisness Manager
ReDerma Dermatology
01.2023 - 01.2024
Programs Facilitator
Balanced Choice Program
11.2020 - 12.2022
Student Engagement Coordinator-Strike Force Orion
Department Of Education
10.2019 - 11.2020
Regional Manager Student Engagement - Darwin
Department Of Education
06.2018 - 08.2018
Student Engagement Coordinator
Department Of Education
02.2018 - 10.2019
Asylum Seeker Holiday Program Coordinator
Department Of Education
01.2013 - 04.2014
Positive Learning Centre - Student Support
Department Of Education
01.2012 - 12.2017
Certificate in Choice Theory - (CT/RTC)
William Glasser Institute
St John Ambulance
HLTAID003 Provide First Aid -
Understanding Autism Spectrum Disorders -
Department of Education
Certificate of Nonviolent Crisis Intervention -
CPI
Benowa State High School
Cert III in Fitness -
TAFE Queensland
Undergraduate Certificate in Architecture -
Curtin University
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