Zachary Darcy
Burpengary,Qld
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Quirindi Rsl
04.2014 - 12.2020
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Security Officer
Divine Protection Security
01.2021 - 12.2021
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Bartender Supervisor
Coachmen Hotel
01.2022 - 09.2022
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
- Streamlined bar operations for increased efficiency by implementing new inventory management systems.
- Increased overall revenue with creative drink promotions and themed events.
- Improved staff performance through comprehensive training programs and regular feedback sessions.
Security Officer
Pd Security
01.2022 - 09.2022
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Bartender
Kallangur Tavern
10.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Bartender
Bracken Ridge Tavern
04.2024 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
High School Diploma -
Sandgate District State High School
Deagon, QLD11.2013
Skills
- Health Codes Compliance
- Food Preparation
- Payment Process
- Food S
- Emergency Response
- CCTV Monitoring
- Incident Reporting
reference
peter hayes 0400970856
carl beckett 044054666
Certification
Rsa
Rcg
Blue card ; 24318271/1
Security 000250006 (expired)
Timeline
Bartender
Bracken Ridge Tavern
04.2024 - Current
Bartender
Kallangur Tavern
10.2023 - Current
Bartender Supervisor
Coachmen Hotel
01.2022 - 09.2022
Security Officer
Pd Security
01.2022 - 09.2022
Security Officer
Divine Protection Security
01.2021 - 12.2021
Bartender
Quirindi Rsl
04.2014 - 12.2020
High School Diploma -
Sandgate District State High School
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