- Avid Reader
- Gym Workouts
- Music
- Watching Movies and TV Shows
- Volunteering
- Video Gaming
- High-Intensity Interval Training
- Photography
- Acting and Theatre
- Creative Writing
Zachary Delisser
Summary
Proven to excel in high-pressure environments, I leveraged my customer service and cash handling skills at Woolworth's Group to enhance customer satisfaction and loyalty. Demonstrating reliability and empathy, I efficiently resolved complaints and exceeded service goals, contributing to a positive shopping experience and operational excellence.
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in a fast paced role.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Woolworth's Group
02.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Shelf Stocker
Woolworth's Group
10.2021 - 02.2022
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Unloaded arriving product stock and moved to store display areas.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Checked and pulled defective or expired products from shelves.
- Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
- Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
- Expedited restocking process during peak hours to maintain a well-stocked sales floor for customers'' convenience.
Education
Bachelor of Arts - Film And Television
Bond University
Gold Coast, QLD11-2025
High School Diploma -
St Patrick's College
Gympie, QLD11-2023
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- POS system operation
- Refund handling
- Time management
Interests
Timeline
Customer Service Cashier
Woolworth's Group
02.2022 - Current
Shelf Stocker
Woolworth's Group
10.2021 - 02.2022
Bachelor of Arts - Film And Television
Bond University
High School Diploma -
St Patrick's College
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