Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Zachary Fisher

Armstrong Creek,Vic

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Hungry Jack's
Geelong, Vic
10.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Assistant Manager

Hungry Jack's
Newcomb, VIC
09.2020 - 10.2021
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored security and handled incidents calmly.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Assistant Manager

Hungry Jack's
Geelong, Victoria
07.2020 - 09.2020
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored security and handled incidents calmly.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Crew Leader

Hungry Jack's
Waurn Ponds, VIC
02.2017 - 07.2020
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
  • Communicated effectively with upper management, team members and customers to keep everyone informed.

Education

High School Diploma -

St. Joseph's College
Newtown, VIC
11.2019

Skills

  • Managing Multiple Priorities
  • Customer Service
  • Managing Operations and Efficiency
  • Performance Tracking and Evaluations
  • Employee Coaching and Motivation
  • Cost Management
  • Sales Monitoring
  • Scheduling and Coordinating
  • Greet Guests

Timeline

Assistant Manager

Hungry Jack's
10.2021 - Current

Assistant Manager

Hungry Jack's
09.2020 - 10.2021

Assistant Manager

Hungry Jack's
07.2020 - 09.2020

Crew Leader

Hungry Jack's
02.2017 - 07.2020

High School Diploma -

St. Joseph's College

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Zachary Fisher