A dedicated Property Manager with years of experience in the real estate industry, Zac is always dedicated and passionate about all aspects of his position.
Zac has built a strong rapport and many solid relationships with both owners and tenants. He loves the continual client interaction that property management allows him. Believing that communication is the key to effective property management, Zac always leaves his landlords and tenants with peace of mind.
He recognises and values the trust our landlords have placed in him and is always ready and responsive to our tenants with their needs.
Overview
9
9
years of professional experience
Work History
Senior Property Manager
First National Lake Macquarie
08.2019 - Current
Investigated and resolved any tenant complaints.
Dealt with maintenance requests and completed all relevant legislative compliance like smoke alarms, water efficiency, RCD and blind cord compliance
Arranged and signed managing agency agreements
Listed properties for lease including writing advertisements, taking photos, displaying signboards
Leased properties including open homes, tenancy applications, ingoing inspections, tenancy approval
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Generated leads for sales and rental properties through cold calls and referrals.
Lodging and preparing evidence for tribunal applications
Communication with landlords and tenants
Following all NSW Fair Trading legislative requirements
Implemented and enforced policies and procedures to maintain properties to highest standards.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Completed final vacate inspections with tenants to ensure properties are returned in the same condition given fair wear and tear
Followed up rental arrears and worked with tenants to ensure rental payments are made on time
Completed comparative market appraisals with potential clients to gain further business
Attend First National business networking events
Completing mid month and monthly disbursements to landlords, tradespeople and tenants
Property Management and Sales Assistant
LJ Hooker Cessnock
01.2015 - 08.2019
Conducted open for inspections for both sale and rental properties
Coordinated maintenance between tenants, landlords and tradespeople
Completed daily banking and rent receipting
Conducted regular routine property inspections to assess the level of cleanliness, any damage and inspect required maintenance
Conducted ingoing and outgoing inspections to assess the condition of a property prior to a tenancy taking place and at the end of a tenancy
Director of first impressions including answering phone calls, answering enquiry questions, mail register
Leasing properties including open homes, tenancy processing, ingoing inspections, tenancy agreement preparation
Renewing tenancy agreements and reviewing market rents
Education
Compulsive Personal Development - CPD Points - Real Estate Agent
Think Real Estate
04.2019
Certificate Of Registration - Real Estate Agent
Think Real Estate
Online
04.2015
Skills
Staff Supervision
Lease Management
Customer Service
Tenant Relations
Understanding of Lease Agreements
Analytical Thinking
Adaptability
Marketing and Leasing
Maintenance Coordination
Asset Management
Rent Collection
Decision Making
Organizational Skills
Real Estate Laws
Time Management
Conflict Resolution
Eviction Process
Strategic Planning
Property Inspections
Vacancy Marketing
Maintenance Oversight
Data Entry
Business Development
Dispute Handling
Client Relations
Clear Communication
Sales and Marketing
Staff Management
Section name
First National platinum award winner - revenue - 2019
First National highest gained properties under management - small office - 2021
First National diamond award winner - revenue - 2021
First National magnificent #7 - state level top investor relations manager - 2021
First National magnificent #6 - state level top investor relations manager - 2022
First National #4 top ELITE investor relations manager - national level - 2022
Timeline
Senior Property Manager
First National Lake Macquarie
08.2019 - Current
Property Management and Sales Assistant
LJ Hooker Cessnock
01.2015 - 08.2019
Compulsive Personal Development - CPD Points - Real Estate Agent