Zachary Jewell
Bracken Ridge,Queensland
Summary
Hardworking Installation Technician looking to tackle new responsibilities in the telecommunications field. Outstanding analytical and perception abilities. Adept at working safely at height and independently as well as a part of successful team.
Overview
15
15
years of professional experience
Work History
Installation Technician
Guaranteed Gutter Protection
07.2013 - Current
- Installed new equipment and systems according to company standards across all types of roofing and gutter materials.
- Diagnosed and troubleshot system faults, identifying product issues and resolutions.
- Used hand and power equipment for hoisting, measuring and drilling of various types of installations.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring and drilling of various types of installations.
- Followed all company guidelines regarding safety procedures when out in field.
- Provided technical support and training to new installation technicians.
- Worked across greater Brisbane, Sunshine and Gold Coast regions as well as Toowoomba.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Liaised with customers to optimize productivity and efficiency.
- Exhibited high level of professionalism and care to ensure job is completed with neatness and efficiency engendering many positive feedback comments from clients.
Customer Service Assistant
IGA Supermarket
01.2009 - 04.2013
- Maintained clean and organized work environment to maintain customer safety.
- Provided friendly and personable service.
- Answered customer questions about product availability and shipment times.
- Delivered prompt service to prioritize customer needs.
- Exhibited high professionalism when dealing with clients and staff.
- Trained new personnel regarding company operations, policies and services.
- Calculated correct order totals and maintained detailed records for inventory management.
Education
Certificate 11 Electrotechnology
TAFE Queensland
Bracken Ridge, QLD11.2010
Certificate 11 Sustainable Energy
TAFE Queensland
Bracken Ridge, QLD11.2010
Bachelor of Electrical Engineering (uncompleted)
University of Queensland
Brisbane, QLDSenior Secondary Certificate of Education
St Joseph's Nudgee College
Brisbane, QLD11.2008
Skills
- Job Planning
- Assembly and Installation
- Installation Adjustments
- Quality Assurance
- Drawing Interpretation
- Ladder Climbing
- Worksite Safety
- Customer Service
Timeline
Installation Technician
Guaranteed Gutter Protection
07.2013 - Current
Customer Service Assistant
IGA Supermarket
01.2009 - 04.2013
Certificate 11 Electrotechnology
TAFE Queensland
Certificate 11 Sustainable Energy
TAFE Queensland
Bachelor of Electrical Engineering (uncompleted)
University of Queensland
Senior Secondary Certificate of Education
St Joseph's Nudgee College
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