Zachary Quinn
Varsity Lakes
Summary
Over the years and throughout many different job roles and titles, I have acquired not only a very vast skillset, but also the thrill of learning a new skill and the drive to always want to learn more. I have recently just returned to Australia after living abroad in Canada for 2years on a working Visa, which was part of my original plan to use and sharpen my existing skills and see how they fair on a global scale. Over my years of work, my job titles may have changed but my principles and values that I also have acquired over those years have not, I stay punctual, loyal, hard working and always up to the challenge,whatever it may be.
Overview
10
10
years of professional experience
Work History
Security Supervisor
Chief Security Services PTY LTD
04.2024 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Developed and implemented strategies to prevent and respond to security incidents.
Security Guard
Trident Services
10.2022 - 04.2023
- Patrolled and monitored premises in company vehicle and on foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings and grounds.
- Responded quickly to incidents and assessed active situations for security concerns.
- Recorded observations and occurrences to complete and submit incident reports
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
Sales Consultant
Ignite Travel Group
04.2022 - 10.2022
- Maintain sense of urgency by answering customer questions and requests through email or voice messaging.
- Meeting daily, weekly and monthly sales targets.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Providing sales and customer service assistance to all customers and regular travel updates.
- Daily Follow ups with existing and new customers
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Evaluating customer purchase requirements and recommended best-fit company offerings.
Retail Sales Assistant
Big White Ski Resort
10.2021 - 02.2022
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Approached browsing customers to initiate conversations to determine buying preferences.
Tour Guide/Lift Operator
Jasper Skytram
02.2020 - 10.2020
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Built personal relationships with guests to promote positive experiences.
- Guided groups of up to 22 people on tours of Jasper National Park.
- Researched information on Jasper National Park to provide accurate, detailed tours.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Radio Announcer
Southern Cross Austereo
01.2015 - 01.2020
- Delivered exceptional programming to audience members by always researching events, guests and programs thoroughly.
- Informed audience about local events, general PSAs and music titles and artists.
- Built broadcast storylines to interest listeners and grow station audience.
- Announced ads, song switches and breaking news segments for radio broadcasts.
- Facilitated live coverage of special events, promotions and sports matches.
- Hosted Morning show 5 days per week and reached over 100k listeners, winning outstanding ratings and loyal sponsor base.
- Interviewed show guests and moderated discussions.
Education
Diploma - Information Technology
TAFE Queensland
Ashmore, QLD12.2009
Certificate II - Hospitality
Seaworld Nara Resort
Southport, QLD09.2003
Skills
- Active Listening
- Self-Motivated
- Attention to Detail
- Excellent Communication
- Teamwork and Collaboration
- Goal Driven
Jiu-jitsu, Snowboarding, Traveling
Well the most common thing in all of these, is that finding balance and challenging myself through strategy
Timeline
Security Supervisor
Chief Security Services PTY LTD
04.2024 - Current
Security Guard
Trident Services
10.2022 - 04.2023
Sales Consultant
Ignite Travel Group
04.2022 - 10.2022
Retail Sales Assistant
Big White Ski Resort
10.2021 - 02.2022
Tour Guide/Lift Operator
Jasper Skytram
02.2020 - 10.2020
Radio Announcer
Southern Cross Austereo
01.2015 - 01.2020
Diploma - Information Technology
TAFE Queensland
Certificate II - Hospitality
Seaworld Nara Resort
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