Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Randolph

Perth,WA

Summary

Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

or

Hardworking Automotive Technician with [Number] years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

Overview

5
5
years of professional experience

Work History

Apprentice Auto Electrician

Mindarie Workshop & Auto Electrical
12.2022 - Current
  • Tested wiring for issues and removed faulty sections.
  • Read and interpreted technical documentation such as drawings and diagrams.
  • Learned and maintained proper safety procedures in shop and with each repair or maintenance action.
  • Performed semi-skilled and skilled work under direction of fully qualified auto electrician.
  • Assisted with installation of satellite navigation, DVD and other accessory systems.

Automotive Technician

Mindarie Workshop & Auto Electrical
12.2018 - Current
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Investigated customer complaints to identify cause of malfunctions.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Coordinated with parts department to determine availability of necessary components.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.

Education

Automotive Technician - Automotive Mechanics

Automotive Institute of Technology
Perth, WA
12.2022

High School Diploma -

Mindarie Senior College
Mindarie, WA
12.2017

Skills

  • Inspecting Vehicles
  • Estimating Work
  • Preventive Maintenance
  • Job Scheduling
  • Electrical Failure Repairs
  • Vehicle Inspection
  • Customer Service
  • Alignments Experience
  • Changing Oil
  • Parts Replacement
  • Calibration Understanding
  • Issue Resolution
  • System Repairs
  • Ticket Writing
  • Chemical Disposal
  • Replacing Parts
  • Preparing Work Orders
  • Brake Systems Understanding
  • Inventory Organizing
  • Electrical Understanding
  • Customer Relationship Management (CRM)
  • Scheduled Services
  • Work Planning and Prioritization
  • Electrical Experience
  • Calibrating Instruments
  • Safety Awareness
  • Ordering Supplies
  • Engine Repair
  • Purchasing Parts and Inventory
  • Problem-Solving
  • Electrical Repair Procedures
  • Optimizing Engine Performance
  • Heating and Air Conditioning
  • Strong Work Ethic

Timeline

Apprentice Auto Electrician

Mindarie Workshop & Auto Electrical
12.2022 - Current

Automotive Technician

Mindarie Workshop & Auto Electrical
12.2018 - Current

Automotive Technician - Automotive Mechanics

Automotive Institute of Technology

High School Diploma -

Mindarie Senior College
Zachary Randolph