Zachary talbot
Brisbane,QLD
Summary
Dedicated laborer with proven skills in customer engagement, safety compliance, and teamwork. Committed to maintaining cleanliness and optimizing workflows to enhance team performance and ensure safety on job sites.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Laborer
stanbroke
Brisbane, QLD
05.2025 - Current
- Maintained cleanliness of work areas and equipment to ensure safety.
- Operated basic hand tools to complete assigned tasks efficiently.
- Followed safety protocols to minimize risks on job sites.
- Collaborated with team members to complete projects on time.
- Participated in training sessions on proper tool usage and maintenance.
- Reported equipment malfunctions to supervisors for prompt resolution.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Worked with team members to ensure efficient workflow throughout the day.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
customer service
Kmart
lismore, NSW
09.2023 - 05.2025
- Provided excellent customer service with a friendly attitude.
- Provided excellent customer service to build repeat business.
- Implemented best practices for providing exceptional customer service.
- Performed quality assurance checks on customer service processes.
- Resolved customer service inquiries in a timely manner while providing excellent customer service.
- Resolved customer service issues quickly and effectively.
- Assisted bank tellers with customer service issues.
- Developed systems to ensure efficient customer service experience.
- Monitored customer service performance against established standards.
- Implemented strategies to improve customer service initiatives.
- Demonstrated excellent customer service skills at all times.
- Assisted in inventory management by restocking supplies as needed.
- Followed safety and sanitation guidelines consistently throughout shifts.
- Trained new staff on back of house procedures and best practices.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Mathematics
Laidley Highschool
Toowoomba, QLDTechnology Education
Brisbane School of Distance Education
Brisbane, QLDSkills
- Equipment maintenance
- Tool operation
- Safety compliance
- Physical endurance
- Workflow optimization
- Customer engagement
- Process improvement
- Problem solving
- Team collaboration
- Effective communication
- Time management
- Training and development
- Conflict resolution
- Truck loading and unloading
- Carrying heavy loads
- Job site safety
- Customer service
- Equipment operation
- Attention to detail
- Facilities maintenance
- Electrical
- Safety awareness
Accomplishments
- Stanbroke has already acknowledged my work ethic; they have taken me off probation after 4 months of proven dedication
- My first ever job at McDonald's had given me the best employee of the month badge, although it was only my first month working there
- My time with Kmart was long and meaningful. After working in customer service for one month, I got put in the back of house to help speed things up. After three good months of backfilling for the back of house, I was told by my manager that I was the quickest scanner in the nation among all Kmart stores
Affiliations
- Although I work 10–12-hour days through the week, I make sure I have my weekends planned out to still get the most out of what time I have left
Languages
English
Professional
Certification
- At Stanbroke, I am currently getting trained on the robotics we have to speed up the process of getting meat orders out to customers, whether the transportation process is through boats, planes, or trucks
References
References available upon request.
Timeline
Laborer
stanbroke
05.2025 - Current
customer service
Kmart
09.2023 - 05.2025
Mathematics
Laidley Highschool
Technology Education
Brisbane School of Distance Education