Open To Work
Zack Jacka
Capital Football
Dunlop,ACT
Work Preference
Overview
Dedicated individual with a background in customer service and sports officiating. Known for strong attention to detail and reliability, enhancing team performance and customer satisfaction. Prepared to make a positive impact in dynamic environments.
06+
Years of experience
01+
Certificate
Work History
08.2025 - Current1 Year 2 Months
Crew Member
McDonald's Charnwood | Charnwood, ACT
- Provided excellent customer service in a high-volume environment, ensuring customer satisfaction and loyalty.
- Operated cash register efficiently, handling transactions accurately and processing payments swiftly.
- Maintained cleanliness and organization of dining area, contributing to positive guest experience.
- Collaborated with team members to execute daily operational tasks, enhancing workflow efficiency.
- Assisted in training new crew members on company standards and procedures for seamless integration.
- Prepared food items according to quality standards, ensuring consistency in taste and presentation.
- Monitored inventory levels, reporting shortages timely to ensure uninterrupted service delivery.
- Followed safety and hygiene protocols diligently to maintain compliance with health regulations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
03.2021 - Current5 Years 7 Months
Soccer Referee
Capital Football | ACT
- Enforced game rules and regulations to maintain fair play and sportsmanship.
- Managed match flow, ensuring timely starts and adherence to schedules.
- Evaluated player conduct, issuing cautions or dismissals for compliance.
- Collaborated with coaches and players to resolve disputes effectively on-field.
- Developed strategies for improving officiating accuracy through continuous learning and feedback sessions.
- Assessed match conditions, making decisions regarding safety and suitability of play areas.
- Provided guidance and mentorship to new referees, enhancing team competency and performance.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identifying foul play incidents outside my line of sight.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
- Developed situational awareness skills by positioning myself optimally during matches to make accurate calls in high-pressure situations.
Education
Statement of Attainment | Digital Systems And IT
St Francis Xavier College | Florey, ACT | 11-2026
St Francis Xavier College - Florey, ACT
11-2026
- Completed Vocational Education and Training (VET) in: Digital Systems and IT
Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Crew Member
McDonald's Charnwood
08.2025 - CurrentRead more
Soccer Referee
Capital Football
03.2021 - CurrentRead more
St Francis Xavier College - Statement of Attainment, Digital Systems And IT
Read more
Interests
Developing software, websites, and apps in various programming languages
Tech enthusiast, passionate about exploring the latest advancements and innovations.
Electronics and Circuit Building
Web Development and Design
Coding and Programming
App Development
Artificial Intelligence (AI) and Machine Learning
Design and Build Websites