Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Zack Kinnersly

St Leonards

Summary

I am an experienced Disability Support Worker with a broad range of knowledge and expertise. I began my career with Gateways Support Services in 2021 as a casual staff member in Adult Accommodation. Driven to expand and enhance my skills, I transitioned into a Therapeutic Residential Support Worker role within the CAYS service, also with Gateways as well as part-time position as a Kindergarten Additional Assistant last year in 2024, working two days a week. I am enthusiastic about continuing to grow my skills and knowledge while embracing new challenges and opportunities within the organization.


Most recently I was given the opportunity within CAYS to step up for a period of 2 weeks as an Admin assistant. During this two-week opportunity, I was entrusted with a variety of administrative tasks and leadership responsibilities. As a result of my performance, I was offered further administrative tasks to complete within CAYS, further expanding my role and skills. My responsibilities included updating protocols, filling shifts, and effectively communicating with staff members regarding their shift and supporting young people to appointments. I also completed healthcare record forms, updated essential information for young people in our care, and contributed to Restive Practice reporting.

Additionally, I assisted with end-of-month filing, participated in Looked After Children (LAC) documentation, and communicated both verbally and via email with external specialists outside of Gateways. My team and Team Leader have recognized me as a quick learner who consistently completes tasks efficiently and to a high standard, with the ability to work independently.

Overview

4
4
years of professional experience

Work History

Residential Support Worker (Adult Accommodation)

Gateways Support Services
07.2022 - Current

Therapeutic Residential Support Worker (CAYS)

Gateways Support Services
09.2021 - Current

Additional Assistant Kindergarten

Gateways Support Services
08.2024 - 12.2024

Education

Certificate - Cert 4, Child Youth And Family Intervention

Melbourne Polytechnic
11-2023

Certificate - Cert III in Commerical Cookery

The Gordon
01-2021

Certificate - Cert III Hospitality

The Gordon
12-2018

Skills

  • Empathy and patience
  • Attention to detail
  • Emotional support
  • Behavioral support
  • Active listening
  • Critical thinking
  • Problem-solving
  • High computer skills
  • Self-reflect
  • Committed to Teamwork
  • Written and verbal communication
  • Ability to Self-Direct
  • Reliability
  • File management
  • Document preparation
  • Fast learner
  • Time management
  • Multitasking and organization
  • Flexibility and adaptability
  • Relationship building
  • Data entry

Affiliations

One of my hobbies involves managing my online store on Etsy, The Vintage Retro Guy, where I offer a selection of vintage, retro, and collectible items. I personally source inventory from garage sales, markets, and auctions. My responsibilities include styling and photographing products, crafting detailed descriptions, and listing them on Etsy. I also handle customer communication, order packaging, and shipping. In addition, I maintain comprehensive financial records for each calendar year.

References

References available upon request.

Timeline

Additional Assistant Kindergarten

Gateways Support Services
08.2024 - 12.2024

Residential Support Worker (Adult Accommodation)

Gateways Support Services
07.2022 - Current

Therapeutic Residential Support Worker (CAYS)

Gateways Support Services
09.2021 - Current

Certificate - Cert III in Commerical Cookery

The Gordon

Certificate - Cert III Hospitality

The Gordon

Certificate - Cert 4, Child Youth And Family Intervention

Melbourne Polytechnic
Zack Kinnersly