Zack Stein

• My role encompasses the strategic planning and execution of social media campaigns, creating and distributing newsletters to existing clients, and developing cross-selling and up-selling strategies
• This position demands the curation of content for various digital platforms, thorough analysis of engagement metrics for ongoing enhancement, and a deep understanding of client needs to ensure effective market positioning
• Utilising my knowledge in digital marketing, strategic planning, and client communication, my contributions have strengthened the company's digital presence and client relationships.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Established relationships with key decision-makers within customer's organisation to promote growth and retention.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

• Daily Dollar was founded to enrich and connect the lives of those who need support with those who can offer support. Our vision is to make giving charity frequent, conscious and simple.
• Being involved in the creation of Daily Dollar has required me to raise funds to build the technology, formulate a marketing strategy, implement operational systems, build relationships with partner charities, and manage the finances
• Since launching, we have raised an annualised figure of $80,000.

• Operating as a sole trader providing one on one support work for children and young adults with non-verbal autism; focusing on helping them integrate and participate in society
• This involves business management, networking, strong communication and negotiation, quick out-the-square thinking and patience
• Enhanced the quality of care for clients by providing personalised support and assistance with daily living activities.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

• Responsible for managing client grant applications to secure their funding agreements
• This involved working with a wide variety of start-ups and conducting research and analysis on market trends, industry standards and competitor activities to support client applications
• Further, it required building and maintaining strong relationships with clients, ensuring timely communication and providing ongoing support throughout the application process.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.

The CleanKey was a niche product aimed to reduce the stress of going into public throughout the initial Covid19outbreak. It was an everyday carry tool that allowed individuals to open doors and navigate public touch screens without using their hands.

• Responsible for product procurement, website design and development, pricing and marketing strategy, creation and execution of Facebook and Instagram ad campaigns, financial management and stock management.
• Key achievement: $60,000 in sales within a 6 month period.
• Streamlined operational processes for improved efficiency and cost reduction.
• Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.

Flying Fox is an organisation that facilitates social opportunities by running regular camps and weekend getaways forpeople living with special needs.

• Responsible for managing 200 participants; ensuring that each participant was given an individualised program, developing and maintaining relationships with participants and their families, completing administrative processes, maintaining participant profiles, and educating volunteers on effective behaviour management strategies for their participants
• Key achievements: Directly involved in the scaling of the 'Shortz' weekend away program.
• Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.

Flix offered event photography aimed at the youth and student market; capturing special moments at parties and editing and uploading the final product within 24 hours, satisfying the current generations desire for instant gratification.

• Provided strategic direction for product development, resulting in high-quality offerings that resonated with customers'' needs and preferences.
• Grew the customer base through targeted outreach and networking events.
• As a team, we handled the photography for over 65 events.

• My time at LeadChat taught me how to work in a high-pressure, fast-paced, KPI-driven, business-to-business environment
• Responsible for being fully immersed in the cruel world of cold-calling and consistently delivering on meeting my targets (number of calls, call time & sales) as well as managing mass-marketing outbound email campaigns
• Well acquainted with LeadChat's CRM (Zoho), worked across international timelines and led face to face client demonstrations
• These experiences developed and improved my sales skills, developed my ability to effectively manage my time and taught me how to think critically when it came to attracting new clients and adapting my offering.

• Worked alongside the founder to generate inbound sales as well as to prepare and fulfil orders
• Tasks included constructing marketing databases, executing email campaigns, as well as manual labour including guillotining and managing the laser printer
• This work taught me a lot about attention to detail as well as the maturity to complete monotonous, tedious tasks.

• Elected to be on an 18 person team that prepares and delivers a multitude of social and professional events to 1000+ members
• Responsible for planning and executing the 2019 Commerce Ball (a 1200 person event with a $200,000 budget), liaising with sponsors and other professionals to attend networking events for members, and creating initiatives to drive membership engagement
• Key achievement: Recognised by the Dean of the commerce faculty for establishing the formally recognised Teaching-Excellence Award.