Zack Taiba
Melbourne
Summary
Professional delivery driver with proven expertise at JB HI FI Delivery Services, adept at route navigation and load securing. Renowned for exceptional customer service and reliability, consistently ensuring timely deliveries while maintaining professionalism. Skilled in managing customer inquiries and complaints, fostering loyalty through effective communication and a calm demeanor in challenging situations.
Overview
5
5
years of professional experience
Work History
Delivery Driver
JB HI FI
Melbourne
11.2020 - Current
- Followed safety protocols for loading, unloading, securing, inspecting, and operation of the truck.
- Checking and ensuring all items are not damaged and in 100% condition prior to delivery to the customer.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Ensuring all customers and co-workers are treated fairly with respect, honesty and fairness.
- Contacted customers prior to delivery to coordinate delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Fast Food Worker
McDonald’s
Melbourne
01.2020 - 03.2021
- Wiped down tables and removed trash and dirty things to provide clean, welcoming dining environment.
- Ensured compliance with managers orders during food preparation processes.
- Monitored kitchen equipment such as fryers and ovens to ensure a safe environment .
- Maintained safe food handling practices to prevent germ spread.
- Talked pleasantly with customers while taking orders and promoted positive attitude at all times.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Education
Some College (No Degree) - Automotive & Engineering
Roxburgh College
VictoriaSkills
- Operating Cars & Trucks
- Customer Service
- Following instructions
- Always On Time
- Good Communication
- Always Try My Best
- Able To Deal With Rude People While Staying Calm
- Great Knowledge Of Victorian Roads
- Route navigation
- Time management
- Team collaboration
- Reliability
- Load securing
- Heavy lifting
Timeline
Delivery Driver
JB HI FI
11.2020 - Current
Fast Food Worker
McDonald’s
01.2020 - 03.2021
Some College (No Degree) - Automotive & Engineering
Roxburgh College