Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Zada Illingworth

134 Highclere Boulevard Marangaroo,Australia

Summary

Experienced Crew Trainer with 2 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald’s
11.2021 - Current
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained current knowledge of all team position requirements.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Education

High School Diploma -

Warwick Senior High School
Warwick, WA
09.2024

Skills

  • Sales Expertise
  • Restaurant Operation
  • Multi-Tasking Skill
  • Safe Food Handling
  • Team Leadership
  • Cash Handling
  • Staff Training
  • Customer Service

References

Gabrielle Boyce                      

Shift Manager

McDonald's Landsdale

0407 472 216

 

Ly Mien Lim

Shift Manager

McDonald's Landsdale 


Certification

  • Certified Barista , McDonald's Australia - June 2022

Timeline

Crew Trainer

McDonald’s
11.2021 - Current

High School Diploma -

Warwick Senior High School

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Zada Illingworth