Zade Connell
Perth,WA
Summary
Accomplished General Manager with a proven track record at Technical Maintenance Support, enhancing team productivity and client satisfaction through effective leadership and problem-solving skills. Expert in operations management and staff development, achieving significant improvements in employee performance and customer loyalty. Skilled in fostering strong relationships and executing strategic budget planning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Technical Maintenance Support
09.2024 - Current
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with clients to build connections and nurture relationships.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Shutdown Coordinator
Technical Maintenance Support
06.2022 - 09.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Interacted well with clients to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Scoped, planned and executed major shutdowns and projects for various sites.
Maintenance Coordinator
Iluka Resources
07.2020 - 06.2022
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Created and maintained daily and weekly reports for upper management.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
- Scheduled and oversaw maintenance, repair and installation activities.
- Improved equipment uptime by implementing preventive maintenance schedules and coordinating routine inspections.
Mechanical Fitter
Iluka Resources
04.2018 - 07.2020
- Performed onsite maintenance and repair work.
- Maintained a clean work environment by following established housekeeping procedures, reducing hazards and ensuring worker safety.
- Performed troubleshooting, diagnosis, and repair of slurry pumps, fan and conveyor equipment.
- Identified mechanical problems and determined best solutions for correction.
- Performed in-depth troubleshooting to diagnose and resolve range of mechanical failures.
- Displayed strong problem-solving skills by swiftly identifying and implementing solutions to address mechanical malfunctions or breakdowns.
- Increased productivity with the timely replacement of worn parts and maintaining optimal machine conditions.
Apprentice Mechanical Fitter
Iluka Resources
02.2014 - 04.2018
- Developed strong communication skills through regular interaction with supervisors, engineers, and fellow apprentices.
- Applied problem-solving skills to identify root causes of issues and implement appropriate solutions effectively.
- Performed onsite maintenance and repair work.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Gained expertise in various hand tools, power tools, and measuring instruments used in mechanical fitting tasks.
- Acquired valuable hands-on experience in welding processes including MIG, TIG, stick welding during apprentice period.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Education
High School Diploma -
Geraldton Senior Highschool
Geraldton, WA11-2013
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Training and development
- Customer relationship management
- Verbal and written communication
- Motivation
Certification
- Section 26/44.
- Frontline Management.
- Work in Confined Space.
- Working at Heights.
- Forklift.
- EWP.
Timeline
General Manager
Technical Maintenance Support
09.2024 - Current
Shutdown Coordinator
Technical Maintenance Support
06.2022 - 09.2024
Maintenance Coordinator
Iluka Resources
07.2020 - 06.2022
Mechanical Fitter
Iluka Resources
04.2018 - 07.2020
Apprentice Mechanical Fitter
Iluka Resources
02.2014 - 04.2018
- Section 26/44.
- Frontline Management.
- Work in Confined Space.
- Working at Heights.
- Forklift.
- EWP.
High School Diploma -
Geraldton Senior Highschool
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