Zadia Turner
Summary
Dynamic professional with a proven track record at Northern Gold Coast Netball Association, showcasing strong communication skills and assertive leadership. Excelled in promoting sportsmanship, enhancing game understanding, and mentoring umpires, demonstrating adaptability and a respectful attitude. Achieved significant improvements in operational efficiency and guest satisfaction across various roles. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Netball Umpire
Northern Gold Coast Netball Association
04.2021 - Current
- Promoted good sportsmanship among players.
- Improved player understanding of the game through clear communication and explanation of rule infractions.
- Navigated difficult situations using effective communication and explanation of game rules.
- Upheld the integrity of the sport by remaining impartial and unbiased while making critical calls during matches.
- Communicated with officials, coaches and players to provide information and discuss problems.
- Mentored 12 young umpires to develop technical skills and confidence on field.
- Performed physical inspections on netball players to check players for inappropriate fingernail size, jewellery and uniforms.
Slide Attendant
The Big Wedgie
12.2023 - 01.2024
- Maximized park attendance by providing excellent customer service to guests.
- Resolved guest concerns with empathy and professionalism, promoting overall satisfaction.
- Reduced waiting times by effectively managing queues and crowd control measures.
- Provided clear instructions to guests before they used the slides, ensuring understanding and adherence to safety rules.
- Played an active role in promoting a family-friendly atmosphere, interacting with guests of all ages and backgrounds in a friendly and professional manner.
- Maintained clean and organized slide areas for optimal guest experience.
- Collaborated with team members to maintain efficient operation of the waterpark attractions.
- Enhanced guest safety by enforcing guidelines and monitoring slide usage.
- Trained new Slide Attendants on proper procedures and park protocols, maintaining a high level of staff competence.
- Assisted in emergency situations, ensuring guests were evacuated safely and efficiently.
Floor Staff Member
Inflatable World
11.2021 - 07.2022
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day's business activities.
- Utilised strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
Education
No Degree -
Helensvale State High School
Helensvale, QLD11.2024
Skills
- Respectful attitude
- Reliable and punctual
- Assertive Leadership
- Awareness to reactions
- Strong Communication Skills
- Adaptable to Situations
Timeline
Slide Attendant
The Big Wedgie
12.2023 - 01.2024
Floor Staff Member
Inflatable World
11.2021 - 07.2022
Netball Umpire
Northern Gold Coast Netball Association
04.2021 - Current
No Degree -
Helensvale State High School
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