ZOE GRIFFITHS
Caulfield,VIC
Summary
Capable National Payroll Officer with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.
Overview
5
5
years of professional experience
Work History
Payroll Officer
Alfred Health
02.2023 - Current
- Conducting regular pay audits to ensure processing is completed in accordance with the appropriate awards, EBA's, legislation & company policy
- Improved payroll accuracy by thoroughly reviewing timesheets and addressing discrepancies.
- Provided exceptional customer service by responding to employee inquiries regarding payslips, deductions, taxes, and benefits in a timely manner.
- Reduced the time spent on manual data entry tasks by automating key aspects of the payroll process.
Payroll Officer
Melbourne Racing Club
10.2022 - 01.2023
- Ensured compliance with federal, state, and local tax regulations by maintaining updated knowledge of laws and guidelines.
- Conducted regular audits of payroll processes to identify areas for improvement and maintain best practices.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Managed garnishments, deductions, and other adjustments to ensure accurate payroll calculations and compliance with legal requirements.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Supported month-end closing activities by preparing account reconciliations and adjusting journal entries as needed to ensure accurate reporting results were achieved consistently each month.
Payroll Officer
Spotlight Retail Group
08.2021 - 08.2022
- Managed payroll data entry and processing for 2000 employees to comply with predetermined company guidelines.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Processed payroll garnishments such as tax liens and child support.
- Reconciled health care benefits, tax contributions, and retirement accounts to facilitate large-scale account reconciliations.
- Reduced processing time for payroll by automating calculations, ensuring accurate and punctual salary disbursements.
- Supported month-end closing activities by preparing account reconciliations and adjusting journal entries as needed to ensure accurate reporting results were achieved consistently each month.
National Payroll Officer
MEGT Australia
05.2019 - 08.2021
- Assisted in the development of company-wide payroll policies and procedures to standardize processes and improve overall efficiency.
- Conducted regular audits of payroll processes to identify areas for improvement and maintain best practices.
- Managed complex payroll tasks for over 500 employees, including garnishments, benefit deductions, and overtime pay calculations.
- Played a key role in implementing a new timekeeping system that led to more accurate reporting of hours worked across departments.
- Streamlined the payroll process for increased efficiency through implementing new software tools.
- Trained junior payroll staff members on best practices to maintain consistency within the department.
Education
Certificate IV - Business
Work Skills
Norman Park, QLD01.2021
Certificate III - Business
Work Skills
Norman Park, QLD01.2020
Skills
- Account Balancing
- ADP Workforce Payroll
- Compliance Understanding
- Kronos Workforce Payroll
- Multi-state & International Payroll
- New Hire Onboarding
- Preceda Workforce Payroll
- Project Management
- Reporting Expertise
- SAP Workforce Payroll
- Timesheet Processing
- Year-end & Month-end Procedures
Accomplishments
- Assumed primary liaison role for pivotal accounts, including Microsoft, KPMG and Lend Lease
- Attained business qualifications while effectively managing a full-time work schedule
- Entrusted with exclusive responsibility overseeing payroll accounts
- Successfully managed payroll during company expansions and mergers
References
Available upon request
Timeline
Payroll Officer
Alfred Health
02.2023 - Current
Payroll Officer
Melbourne Racing Club
10.2022 - 01.2023
Payroll Officer
Spotlight Retail Group
08.2021 - 08.2022
National Payroll Officer
MEGT Australia
05.2019 - 08.2021
Certificate IV - Business
Work Skills
Certificate III - Business
Work Skills
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