Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zahara Kuilenburg

Kingston ,TAS

Summary

Adaptable Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about Dental Assisting skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

6
6
years of professional experience

Work History

Team Member

Coles
Rosny/Kingston, Tasmania
11.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Organized inventory shelves for easy access and maintenance of stock levels.

  • Maintained a clean and organized work area throughout shift.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Tracked stock levels on a daily basis to identify shortages or overages.
  • Answered phone calls regarding inquiries about products or services.
  • Prepared reports on sales activities, customer feedback, and inventory status.
  • Attended staff meetings to stay updated on company policies and procedures.
  • Monitored expiration dates on food items for freshness assurance.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Looked for ways to go above and beyond job requirements.
  • Upheld high standards of productivity and quality in operations.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.
  • Followed production orders and company standards to exceed quality scores on consistent basis.

Bartender

Tasmanian Racing Club
Glenorchy , Tasmania
10.2023 - 11.2023
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.

FOH Team Member/Bartender

Robins Nest
Brighton, Tasmania
02.2023 - 10.2023
  • Greeted customers and answered questions related to products and services.
  • Assisted with seating guests, taking reservations, and managing wait lists.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
  • Organized menus for each table according to established standards.
  • Verified that all orders were correct before serving them to customers.
  • Ensured compliance with health and safety regulations at all times.
  • Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
  • Utilized point-of-sale system to process transactions accurately and efficiently.
  • Stocked supplies such as silverware, condiments, napkins throughout the shift.
  • Communicated effectively with other team members to ensure smooth operation of restaurant activities.
  • Checked identification of customers when necessary in accordance with company policy and state laws regarding alcohol sales and service.
  • Prepared hot beverages such as coffee or tea for customers upon request.
  • Demonstrated knowledge of menu items in order to assist customers with their selections.
  • Adhered strictly to hygiene protocols while preparing meals or drinks.

FOH Team Member/Bartender/Food Preparation Worker

Kingston Beach Golf Club
Kingston, Tasmania
07.2022 - 08.2023
  • Greeted customers and answered questions related to products and services.
  • Assisted with seating guests, taking reservations, and managing wait lists.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
  • Organized menus for each table according to established standards.
  • Verified that all orders were correct before serving them to customers.
  • Ensured compliance with health and safety regulations at all times.
  • Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
  • Utilized point-of-sale system to process transactions accurately and efficiently.
  • Stocked supplies such as silverware, condiments, napkins throughout the shift.
  • Communicated effectively with other team members to ensure smooth operation of restaurant activities.
  • Checked identification of customers when necessary in accordance with company policy and state laws regarding alcohol sales and service.
  • Prepared hot beverages such as coffee or tea for customers upon request.
  • Followed opening and closing procedures as outlined by management team.
  • Delivered guest orders to correct tables or take-out counter.
  • Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Worked with managers to report and resolve customer issues or concerns.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Took to-go phone orders from guests following outlined procedures.
  • Replenished supplies and organized food preparation stations to maximize productivity.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Bussed tables between courses, loading and unloading trays to expedite service.
  • Filled soft drink cups and poured hot coffee and tea for patrons.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Packaged and bagged cooked food and prepared items.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Maintained safe food handling practices to prevent germ spread.
  • Collaborated with team to deliver timely service of items.
  • Refilled condiments, napkins and server workstations.
  • Filled and served various beverages for customers.
  • Rotated inventory to reduce waste and optimize freshness.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Assembled and served meals according to specific guest requirements.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Made meals in accordance with company standards and requirements.
  • Directed patrons to restrooms and other amenities within facility.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Greeted customers and provided excellent customer service.

FOH Team Member/Bartender

North West Bay Golf Club
Margate, Tasmania
11.2021 - 07.2022
  • Greeted customers and answered questions related to products and services.
  • Assisted with seating guests, taking reservations, and managing wait lists.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
  • Organized menus for each table according to established standards.
  • Verified that all orders were correct before serving them to customers.
  • Ensured compliance with health and safety regulations at all times.
  • Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
  • Utilized point-of-sale system to process transactions accurately and efficiently.
  • Stocked supplies such as silverware, condiments, napkins throughout the shift.
  • Communicated effectively with other team members to ensure smooth operation of restaurant activities.
  • Checked identification of customers when necessary in accordance with company policy and state laws regarding alcohol sales and service.
  • Prepared hot beverages such as coffee or tea for customers upon request.
  • Followed opening and closing procedures as outlined by management team.
  • Completed daily side work tasks assigned by supervisor or manager.
  • Assisted colleagues whenever needed during peak business hours.
  • Demonstrated knowledge of menu items in order to assist customers with their selections.
  • Inspected food quality prior to serving it out to customers.
  • Promoted special offers or discounts on menu items when appropriate.
  • Adhered strictly to hygiene protocols while preparing meals or drinks.
  • Received deliveries from suppliers and verified accuracy of order against invoice.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Stocked and maintained buffet tables to keep ample food offerings available to guests.
  • Delivered guest orders to correct tables or take-out counter.
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Worked with managers to report and resolve customer issues or concerns.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Assisted members with selecting appropriate clubs, apparel and other equipment needed to enhance their game performance.
  • helped organize fundraising efforts to support club initiatives and projects.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

FOH Team Member

Bakers Delight
Kingston , Tasmania
01.2018 - 02.2020
  • Greeted customers and answered questions related to products and services.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Ensured compliance with health and safety regulations at all times.
  • Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
  • Utilized point-of-sale system to process transactions accurately and efficiently.
  • Stocked supplies such as napkins and free samples throughout the shift.
  • Communicated effectively with other team members to ensure smooth operation of Customer service.
  • Followed opening and closing procedures as outlined by management team.
  • Completed daily side work tasks assigned by supervisor or manager.
  • Assisted colleagues whenever needed during peak business hours.
  • Inspected food quality prior to serving it out to customers.
  • Promoted special offers or discounts on menu items when appropriate.
  • Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
  • Worked with managers to report and resolve customer issues or concerns.
  • Took to-go phone orders from guests following outlined procedures.

School Work Experience

Kingston Beach Dental
Kingston , Tasmania
11.2018 - 11.2018
  • Provided chair-side assistance during dental procedures, including passing instruments to the Dentist.
  • Observed sterilizing instruments according to established guidelines and protocols.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Observed in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists
  • Assisted and observed in a root canal

Education

TCE -

Calvin Christian School
Kingston, TAS
12-2020

Skills

  • Cleaning
  • Customer Service
  • Workplace Safety
  • Product Knowledge
  • Attention to Detail
  • Organizing Work Stations
  • Safety understanding
  • Continuous Development
  • Problem-Solving
  • Flexible Schedule
  • Positive Attitude
  • Clear Communication

Timeline

Team Member

Coles
11.2023 - Current

Bartender

Tasmanian Racing Club
10.2023 - 11.2023

FOH Team Member/Bartender

Robins Nest
02.2023 - 10.2023

FOH Team Member/Bartender/Food Preparation Worker

Kingston Beach Golf Club
07.2022 - 08.2023

FOH Team Member/Bartender

North West Bay Golf Club
11.2021 - 07.2022

School Work Experience

Kingston Beach Dental
11.2018 - 11.2018

FOH Team Member

Bakers Delight
01.2018 - 02.2020

TCE -

Calvin Christian School

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Zahara Kuilenburg