Zahara Kuilenburg
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
9
9
years of professional experience
Work History
Dental Assistant
City Dental Tasmania
Hobart,Newtown,glenorchy, Bellerive
03.2025 - Current
- Assisted dentists during procedures, enhancing patient comfort and safety.
- Prepared and sterilized dental instruments and equipment for use.
- Prepared clinical notes for each visit using established protocols.
- Managed and organized patient records using dental practice management software, ensuring accuracy and accessibility.
- Delivered attentive service and support to patients during face-to-face and phone interactions, fostering a positive patient experience.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Trainee Dental Nurse
Dental on Collins (originally Ian Gurner Dental)
Hobart
04.2024 - 03.2025
- Assisted dentists during procedures, enhancing patient comfort and safety.
- Prepared and sterilized dental instruments and equipment, supporting efficient treatment delivery.
- Managed patient records in dental practice management, ensuring accurate and accessible patient information.
- Prepared clinical notes for each visit using established protocols.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Coles team member
Coles
Rosny/kingston
11.2023 - 04.2024
- Provided outstanding customer service in fast-paced retail environment, enhancing customer satisfaction.
- Addressed customer inquiries and resolved issues promptly, improving overall customer experience.
- Collaborated with team members to restock shelves and display merchandise.
- Supported store cleanliness and organization standards, contributing to a welcoming shopping experience.
- Participated in team meetings to discuss sales strategies and promotions.
Bartender
Tasmanian Racing Club
Glenorchy
10.2023 - 11.2023
- Crafted and served diverse beverage selections to enhance customer experience.
- Welcomed customers and delivered attentive service to foster a welcoming environment.
- Ensured bar area remained clean and organized to promote efficient service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
FOH Team Member
Robins Nest (Brighton football club)
Brighton
02.2023 - 10.2023
- Delivered exceptional customer service to enhance guest experiences at the football venue.
- Managed food and beverage orders during match days and events to ensure prompt service.
- Resolved customer complaints professionally, implementing solutions to enhance satisfaction.
- Collaborated with kitchen staff to ensure timely preparation of menu items.
- Maintained cleanliness and organization of front-of-house areas for safety compliance.
- Handled cash transactions accurately at the point of sale during busy periods.
FOH Team Member
Kingston Golf Club
kingston
07.2022 - 08.2023
- Coordinated food and beverage orders during match days and events to ensure timely service.
- Handled cash transactions accurately at the point of sale during busy periods.
- Executed cashier duties, including accepting payments and balancing cash drawer, to ensure accurate financial transactions.
- Monitored inventory levels and reported shortages to maintain consistent stock availability.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
FOH Team Member
North West Bay Golf Club
Margate
11.2021 - 07.2022
- Delivered exceptional customer service to enhance guest experiences.
- Managed food and beverage orders efficiently during match days and events.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Coordinated with kitchen staff for timely preparation of menu items, enhancing service efficiency.
- Handled cash transactions accurately at the point of sale during busy periods.
- Trained new team members on service standards and procedures, contributing to consistent guest experiences.
- Promoted special offers or discounts on menu items when appropriate.
FOH Team Member
Bakers Delight Kingston
Kingston
01.2017 - 02.2020
- Resolved customer issues with knowledgeable and friendly service, ensuring high satisfaction levels.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service-related issues.
- Proposed ideas and solutions that improved team collaboration and efficiency.
- Completed day-to-day duties accurately and efficiently.
- Completed Certificate II in Retail, enhancing knowledge of customer service and sales techniques.
Education
TCE
Kingston, TASSkills
- Instrument preparation
- Infection control
- Patient management
- Recordkeeping systems
- Record management
- Cash handling
- Customer service
Timeline
Dental Assistant
City Dental Tasmania
03.2025 - Current
Trainee Dental Nurse
Dental on Collins (originally Ian Gurner Dental)
04.2024 - 03.2025
Coles team member
Coles
11.2023 - 04.2024
Bartender
Tasmanian Racing Club
10.2023 - 11.2023
FOH Team Member
Robins Nest (Brighton football club)
02.2023 - 10.2023
FOH Team Member
Kingston Golf Club
07.2022 - 08.2023
FOH Team Member
North West Bay Golf Club
11.2021 - 07.2022
FOH Team Member
Bakers Delight Kingston
01.2017 - 02.2020
TCE