Zahara Magisana
Raceview
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Bws
Ipswich
04.2025 - Current
- Developed strong relationships with clients through effective communication and follow-ups.
- Assisted customers in selecting products to meet their needs.
- Operated point-of-sale systems for efficient transactions.
- Maintained product displays to enhance visual appeal and organization.
- Processed returns and exchanges following store policies.
- Collaborated with team members to achieve daily sales goals.
- Educated customers about promotions and loyalty programs.
- Stocked shelves and organized inventory for easy access.
Business Assistant
Minter Ellison
Brisbane
12.2024 - 04.2025
- Managed daily administrative tasks to support legal team operations.
- Coordinated meetings and scheduled appointments for senior partners.
- Assisted in document preparation and review for client submissions.
- Maintained filing systems to ensure organized and accessible records.
- Handled accounts payable and receivable tasks such as invoicing clients.
- Organized and sorted incoming mail, placing into appropriate bins for departmental distribution.
- Created and modified documents using Microsoft Office Suite.
Guest Services
Movie World
08.2024 - 01.2025
- Maintained high standards of cleanliness throughout the park, contributing to an enjoyable atmosphere for guests.
- Boosted loyalty and retained customers by resolving diverse concerns with service or operations.
- Enhanced customer service based on feedback from guests.
- Resolved guest complaints quickly and professionally, ensuring repeat visits and positive reviews.
- Wrote the daily park report by including park attendance, park revenue, ride down time and attendance.
- Supported the nurse when guests needed first aid
- Replied to emails and answered phone calls from guests inquiring about the park and listening to their feedback
Sales Representative
South Burnett Today
12.2023 - 06.2024
- Created great customer experiences with personalized sales support
- Developed and maintained relationships with advertising clients
- Built new business sales within business category assignment by making face to face sales calls
- Identified potential clients through research and networking
- Presented a portfolio of advertising options to prospective customers
- Developed and coordinated sales promotions and incentives to meet business goals
Telstra
02.2023 - 12.2023
- Determined customers' needs based on sales calls and face-to-face meetings
- Investigated and resolved reported customer issues for improved customer satisfaction
- Advised customers on different financing options
- Responded quickly to customer concerns or requests within target timeframes
- Reported on sales transactions and expenses accurately
- Provided continued customer support after closing sales
- Remained up to date on current offerings and company processes
Education
Bachelor of Social Work - Social Work
Unisq
Ipswich , Qld 01.2026 - 12.2025
Cert IV Criminal Justice -
WesTec Trade Center
Springfield LakesSkills
- Customer Needs Assessment
- Marketing knowledge
- Wound Dressing
- Time management
- Document preparation
- Relationship building
Skills
- Anaphylaxis Response
- Asthma Attack Management
- Certified in CPR
- Anaphylaxis Response
- Asthma Attack Management
- Certified in CPR
Certification
First Aid and CPR
Timeline
Bachelor of Social Work - Social Work
Unisq
01.2026 - 12.2025
Retail Sales Associate
Bws
04.2025 - Current
Business Assistant
Minter Ellison
12.2024 - 04.2025
Guest Services
Movie World
08.2024 - 01.2025
Sales Representative
South Burnett Today
12.2023 - 06.2024
Telstra
02.2023 - 12.2023
Cert IV Criminal Justice -
WesTec Trade Center