Zahida Bi
Clyde,VIC
Summary
Devoted, caring and empathetic Caregiver, providing exemplary service to individuals in residential care environments with utmost respect and consideration. Supportive care professional, monitoring client behaviors and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions and ability to apply accurate, effective, and timely support.
Overview
6
6
years of professional experience
Work History
Personal Care Worker
Casey Aged Care
01.2023 - Current
- Enhanced client satisfaction by providing personalized care and attention to their daily needs.
- Improved client''s overall well-being by assisting with personal hygiene tasks, such as bathing and grooming.
- Supported clients in maintaining independence with assistance in mobility and ambulation.
- Promoted a safe and comfortable living environment by performing light housekeeping duties.
- Provided compassionate companionship to clients, engaging in meaningful conversations and activities.
- Participated in ongoing professional development to stay current on best practices for personal care work.
- Managed time efficiently while multitasking between multiple clients'' diverse needs and schedules.
- Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
- Coordinated effectively with interdisciplinary teams and ensured seamless transition between various levels of care for the clients.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Used company software and databases to maintain records of services performed and patient conditions.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
Caregiver
Summerset Retirement Village
01.2018 - Current
- Assisted residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan and medication management and supervision.
- Assisted residents to maintain self-esteem, general wellness and independence
- Built strong relationships with residents to deliver emotional support and companionship.
- Engaged residents in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted residents on villa call-outs/emergency response with first aid training skills
- Assisted with feeding and monitored food and fluids intake to help patients achieve nutritional objectives.
- Supported residents with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help residents move around personal and public spaces with assistive devices such as walkers; walking frames, gutter frames, walking sticks and wheelchairs
- Monitored residents vital signs and tracked behaviors to keep RN's well-informed.
- Turned and positioned bedbound residents to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in residents' health status to the RN
- Documented residents' concerns, mental status, sleep, food and fluid intake, bowel movement and mobility in Vcare.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Trained in safe manual handling; transferring residents safely via standing hoist, sling hoist, wheelchairs and turning residents with the use of sliding sheets
- Maintained frequent supervision of residents unable to call for assistance.
- Monitored, tracked and conveyed important residents information to the RNs to help optimize treatment planning and care delivery.
- Ability to multitask and respond to resident needs.
- Being attentive to resident's well-being and safety.
- Caring and patient manner.
- Maintaining Health and safety
- Infection control team member
- Team player
Education
Certificate In Preventing Dementia MOOC - Dementia
Wicking Dementia Centre (University of Tasmania)
Tasmania Australia 05.2022
NZ Certificate (LEVEL 4) Advanced Support - Health And Wellness
Careerforce
Auckland, AUK03.2022
NZ Apprenticeship (LEVEL 4) - Healthcare Assistance For Aged Care (complex) DEMENTIA
CAREERFORCE
Auckland, AUK07.2020
Skills
- Companionship and Emotional Support
- Attentive to People
- Time Management
- Convalescence Support
- Patient and Caregiver Education
- Personal Service
- Bedside Care
- ADLs Assistance
- Dependable and Responsible
- PPE Usage
- Patient Ambulation
- Ability to Lift
- Progress Documentation
- Bedsore Prevention
- Verbal and Written Communication
- Illness Adaptation
- Needs Assessment
- Social Perceptiveness
- Resident Requirements
- Resident Education
- Mobility Assistance
- Medical Reminders
- Problem Identification
- Heavy Lifting
- Incident Reporting
- Respectful and Compassionate
- Client Records Management
- Service Documentation
- COVID-19 Safety Policies
- Status Updates
- Independent Thinking
- Multitasking and Organization
- Strong Ethics
- Progressive Care
- Developing Resident Trust
- Accurate in Following Orders
- Patient Rapport
- Skills Development
- Condition Monitoring
- Educational Strategies
- Behavior Redirection
- Personal Care Assistance
- Continuous Development
- Isolation Precautions
- Incontinence Care
- Schedule Maintenance
- Word Processing
- Communication Assistance
- Sanitizing Surfaces
- Range of Motion Exercises
- Laptop and Tablet Operation
- Promotional Support
- Caregiver and Family Support
- Garbage Disposal
- Meal Assistance
- Wound Care
- Vitals Monitoring and Documentation
- Emergency Situations
- Proper Manual Handling
- Positive Reinforcement Methods
- Infection Prevention and Control
- Medication and Appointment Reminders
- Hoyer Lifting Equipment
- First Aid Certification
- Incapacitation Care
- Interdisciplinary Care
Timeline
Personal Care Worker
Casey Aged Care
01.2023 - Current
Caregiver
Summerset Retirement Village
01.2018 - Current
Certificate In Preventing Dementia MOOC - Dementia
Wicking Dementia Centre (University of Tasmania)
NZ Certificate (LEVEL 4) Advanced Support - Health And Wellness
Careerforce
NZ Apprenticeship (LEVEL 4) - Healthcare Assistance For Aged Care (complex) DEMENTIA
CAREERFORCE
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