Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ZAHIN AFSHAR

Sydney

Summary

Strategic Supervisor with expertise prioritising projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 5 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cabinet Installer

Prime Interior and Renovations
01.2019 - 07.2024
  • Ensured optimal functionality of installed cabinets by meticulously adjusting doors, drawers, and hardware as needed.
  • Contributed to a positive team environment by providing support and assistance to fellow installers when needed.
  • Troubleshot issues during cabinet installations, implementing solutions swiftly to minimize delays in project timelines.
  • Streamlined cabinet installation processes for increased productivity and reduced project completion times.
  • Implemented safety protocols to minimize workplace accidents, resulting in an improved safety record for the facility.
  • Streamlined inventory management processes, reducing waste and improving cost-efficiency within the factory operations.
  • Trained new employees on company policies, safety procedures, and equipment operation to ensure a seamless integration into the workforce.
  • Achieved higher product quality standards through rigorous quality control measures and employee training programs.

Assembling cabinets and installing at customer's property

H2U Wardrobes & Kitchens
02.2019 - 01.2020
  • Experience in using tools such as CNC machine, table saws, edge benders
  • Developed strong relationships with suppliers, negotiating better pricing for materials and reducing overall project costs.
  • Use of Edge bender to edge projects & prepare for assembly team.
  • Implemented quality control measures to inspect completed projects, ensuring adherence to specifications and industry standards.
  • Assemble cabinets as per project plan & follow drawing plans to complete project & organise for delivery
  • Handled customer inquiries professionally, addressing concerns promptly to maintain strong working relationships with clients.
  • Liaising with team members to ensure projects are running on time
  • Optimized resource allocation by cross-training team members in various glazing techniques, increasing flexibility within the crew when facing specialized projects or staff shortages.
  • Use of curve boards to create seamless finishes in the curve department
  • Developed a reputation for excellence in glass installation, resulting in repeat business from satisfied clients and word-of-mouth referrals.
  • Collaborated with architects and designers on custom glass installations, creating visually appealing results tailored to each client''s preferences.
  • Installing and pulling apart kitchens and pantries
  • Various refurbishments, decorations and renovations
  • Boosted overall productivity by identifying bottlenecks in the installation process and implementing targeted solutions.
  • Installing/building wardrobes and vanities.
  • Assisted in estimating job costs accurately by providing input on material quantities, labor requirements, and other relevant factors during the bidding process.
  • Coordinated daily tasks for the crew, prioritizing assignments based on project deadlines and complexity levels.
  • Served as the primary point of contact between the glazing team and project managers, ensuring smooth communication and seamless coordination on all assigned projects.

Pick-packing and despatching of goods

Hills Limited
01.2018 - 01.2019


  • Tactfully handling complaints and queries from customers and staff
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
  • Managed a high volume of incoming calls while maintaining composure under pressure, contributing to smooth operations.
  • Participated in ongoing training sessions, staying current on industry trends and best practices for customer service excellence.
  • Streamlined dispatch processes for improved efficiency and faster response times.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Work in association with operations manager and staff
  • Ensuring compliance with legislative requirements, hygiene and WHS
  • Utilized advanced communication skills to provide clear instructions to drivers, minimizing delays and errors.
  • Ensuring the correct item has been delivered to the customer
  • Coordinated emergency responses efficiently, ensuring prompt assistance for those in need.
  • Managed all aspects of billing accurately, leading to reduced discrepancies and improved cash flow for the company.
  • Maintained a high level of professionalism when interacting with clients, ensuring positive experiences.

Sales Representatives

Crunch Fitness
02.2018 - 11.2018
  • Cultivating relationships with prospective customers, explaining current promotions and signing them up to various programs
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Assisting customers with inquiries or directing them to the appropriate channel
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Adapting selling techniques to suit the audience
  • Educating potential and existing clients on the gym's products and services.

Education

Holroyd High School

White Card

Social Science in Psychology -

University of Western Sydney
09.2024

Diploma of Business Management -

Australian Business Academy
11.2015

Skills

  • Interpersonal Communication Skills
  • Cultural awareness, empathy & emotional intelligence
  • Advanced Analytical Thinking Skills
  • Ability to work autonomously & within a team
  • Setting and maintaining high performance standards & taking personal responsibility for job performance
  • Experience in the warehousing & construction industry
  • Knowledge of WHS operations & procedures
  • Communication skills: effectively liaising with clients, stakeholders & staff
  • Identifying training opportunities & ways to improve employee productivity
  • Flexible: adaptable to ever-changing work environments, work priorities & organisational needs
  • Ensures deadlines & set expectations are met
  • Microsoft Word
  • Excel
  • PowerPoint

Certification

  • Traffic Control License
  • NSW Drivers Licence
  • Joiner certificate 3
  • Shop fitting certificate 3
  • White card license
  • And driving license

Languages

English
Native or Bilingual
Dari
Native or Bilingual
Pashto
Limited Working
Farsi
Elementary

Timeline

Assembling cabinets and installing at customer's property

H2U Wardrobes & Kitchens
02.2019 - 01.2020

Cabinet Installer

Prime Interior and Renovations
01.2019 - 07.2024

Sales Representatives

Crunch Fitness
02.2018 - 11.2018

Pick-packing and despatching of goods

Hills Limited
01.2018 - 01.2019

Holroyd High School

White Card

Social Science in Psychology -

University of Western Sydney

Diploma of Business Management -

Australian Business Academy

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ZAHIN AFSHAR