Zahir Lizama
Melbourne,VIC
Summary
Hi There Mr/Ms from ALDI, I am a motivated and hardworking individual with years of customer service experience, including working as a removalist with my dad and as a blender washer at ORBIT. I pride myself on being highly organized, punctual, and detail-oriented, with strong skills in cash handling developed through my responsibilities as a removalist. I am excited about the opportunity to work at Aldi, where I can apply my customer service skills to serve customers with a smile, keep shelves stocked with their favourite products, and ensure products are in date and listed at the right price. I am eager to contribute to creating eye-catching displays and keeping the store tidy and organised. This role will allow me to gain valuable experience to support my family and prepare for my future career, as I work towards graduating with a Bachelor's in Exercise Science. I am dedicated to building excellent customer service skills to connect with and support future clients effectively.
Overview
5
5
years of professional experience
Work History
Removalist
Airtasker
Melbourne, Keyborough, Victoria
01.2019 - 01.2024
- Time spent aiding family business in delivering furniture
- Loading, and unloading truck as required
- Working both supervised and unsupervised
- Provided excellent customer service with five-star reviews
- Clear communication with clientele through online platforms
- Loaded and unloaded customer belongings onto truck and other vehicles safely and securely.
- Maintained clean and orderly moving trucks, ensuring equipment is stored properly.
- Observed strict quality standards for box and furniture packing, avoiding damage or destruction of items.
- Communicated with customers regarding moving needs and deadlines.
- Provided excellent customer service, addressing clients' concerns and questions promptly.
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
- Followed customer instructions about placement of items and special considerations for handling.
- Provided customers with advice on how best to pack their belongings for safe transport.
Industrial Cleaner
ORBIT CLEANING SERVICES AUSTRALIA
Melbourne, Keysborough, Victoria
01.2022 - 01.2023
- Evening/ night shift Industrial cleaning at Hela spices
- Cleaning factory blenders using power washers, chemicals, and foam sanitizers
- Proper use of PPE
- Punctual, fulfilling deadlines, filling out paperwork
- Answering to managers and site supervisors
- Kept business entrances clean, tidy and professional in appearance.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Trained new personnel on safety procedures and best practices for cleaning operations.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Notified managers of repair needs or additions to building operating systems.
- Followed safety processes for all manual and electric cleaning equipment.
- Operated equipment safely to protect people and property from injury or damage.
- Recorded daily activities in log book for future reference.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Removed dirt, grease, oil spills, rust stains, paint splatters, from machines and other surfaces.
- Assisted in the set up of workstations for new employees by providing needed tools and materials.
- Followed all safety protocols when operating machinery or working at heights.
- Followed company uniform, performance and security policies with every job.
Education
Certificate 4 In Fitness -
Holmesglen Institute of TAFE
Melbourne, VIC07-2025
Certificate 3 In Fitness -
Holmesglen Institute of TAFE
Melbourne, VIC12-2024
Some College (No Degree) -
Keysborough College (Acacia)
28 Isaac Rd, Keysborough VIC 3173Skills
- Materials handling and transport
- Workplace cleanliness maintenance
- Time management
- Cash handling
- First aid training
- Adaptable and flexible
- Furniture moving
- Verbal and written communication
- Strong communication skills
- Neatness
- Team collaboration
- Customer focus
- Relationship building
- Product management
References
- David Toma, Orbit cleaning supervisor, 0403 333 256
Timeline
Industrial Cleaner
ORBIT CLEANING SERVICES AUSTRALIA
01.2022 - 01.2023
Removalist
Airtasker
01.2019 - 01.2024
Certificate 4 In Fitness -
Holmesglen Institute of TAFE
Certificate 3 In Fitness -
Holmesglen Institute of TAFE
Some College (No Degree) -
Keysborough College (Acacia)
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