Zahli grummett
Chevallum,QLD
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Maintaining hands-on experience with handling different people from aged to disabled in a cafe environment, as well as having completed a 2 year Health and safety cert 3 course during year 11 and 12.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Suncoast Building Approvals
Sunshine Coast, QLD
06.2024 - Current
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Facilitated communication between different departments within the organization.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Hospitality Worker
Grounded@Woombye
Sunshine Coast, QLD
01.2023 - Current
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Checked on customers regularly to ensure satisfaction with meals and services.
- Operated cash registers accurately and efficiently during peak hours of business.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Greeted customers and provided them with menus.
- Answered questions regarding menu items, special offers and other restaurant information.
- Assisted in seating guests and ensuring they were comfortable.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Organized special events such as banquets or corporate functions according to guest specifications.
- Resolved customer complaints promptly in order to maintain high levels of satisfaction.
Kitchen Hand
Bettys Burgers
Sunshine Coast, QLD
09.2021 - 01.2023
- Restocked condiments on tables throughout restaurant dining room.
- Inspected kitchen equipment for proper functioning before use.
- Disposed of garbage according to health regulations.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
Education
High School Diploma -
Nambour Christian College
Sunshine Coast, QLD11-2023
Skills
- Follow-up skills
- Problem Resolution
- Critical Thinking
- First-aid and CPR
- Cleaning and sanitizing
- Meal Preparation
- Basic Housekeeping
- First aid and safety
- High Work Ethic
- Self-Directed
Affiliations
- Netball
- Surf life Saving
- Basketball
Certification
- Health and Safety Cert III
- Sport and Recreation Cert II
- First aid and CPR 2023
- Blue card (Working with children)
- P1 Drivers License
Letter of Recommendation
Dear Employer
Zahli works as an all rounder at grounded cafe with me, Michelle Wernet, manager.
As an employer Zahli is always on time, such a kind friendly and thoughtful team member, zahli takes direction well and our customers love her. She is a delight to work with and i wouldnt hesitate to hire her.
Work References
Judy Bartlet
-Cert III instructor
ph: 0431641497
Michelle Wernet
Cafe manager/ supervior
ph:0404441942
Personal reference
Peta Mcleod
ph:0488083350
Timeline
Administrative Assistant
Suncoast Building Approvals
06.2024 - Current
Hospitality Worker
Grounded@Woombye
01.2023 - Current
Kitchen Hand
Bettys Burgers
09.2021 - 01.2023
High School Diploma -
Nambour Christian College
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