Zahra Ahmadi
Summary
Professional sales expert prepared to bring extensive experience in driving revenue and building customer loyalty. Known for focus on team collaboration and delivering results. Reliable and adaptable, ready to meet changing business needs with strong interpersonal and analytical skills. Skilled in objection handling and brand awareness, consistently delivering exceptional results while ensuring customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Advisor
Youi Insurance
Brisbane, QLD
09.2024 - 06.2025
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Sales Assistant
Swarovski Boutique
Brisbane, QLD
11.2021 - 06.2024
- Greeted and assisted customers on the sales floor, ensuring exemplary customer service by delivering the ultimate experience.
- Understood and delivered the brand’s philosophy and lifestyle to the customer to build good relationships.
- Worked as a team to boost sales goals, conversion, and units per transaction through constant communication.
- Meticulously operated POS system transactions include credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow.
Pharmacy Assistant
Soul Pattinson Chemist & Newsagency
Brisbane, QLD
12.2018 - 11.2021
- Proactively assist customers by answering questions, providing merchandise expertise, processing orders, and handling payments.
- Ensure accurate inventory counts, timely and accurately dispense prescriptions, and counsel patients on prescriptions and over the counter medication thoroughly reviewing the drug information and directions.
Education
School Graduate -
Woodridge State High School
Brisbane, QLD01.2019
Diploma of Business -
Prestige Service Training
Brisbane, QLD01.2019
Cert II in Health Support Services - undefined
TAFE Queensland
01.2019
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Objection handling
- Relationship building
- Upselling strategies
Languages
Persian
Native or Bilingual
Timeline
Sales Advisor
Youi Insurance
09.2024 - 06.2025
Sales Assistant
Swarovski Boutique
11.2021 - 06.2024
Pharmacy Assistant
Soul Pattinson Chemist & Newsagency
12.2018 - 11.2021
Cert II in Health Support Services - undefined
TAFE Queensland
School Graduate -
Woodridge State High School
Diploma of Business -
Prestige Service Training