Zahra Al Baghdadi
Sans Souci,NSW
Summary
Experienced in cake decoration and client relationship management, consistently exceeding customer expectations through precise hand-eye coordination and attentive listening skills. Demonstrated success in increasing sales at Old Man Emu eBay and ensuring patient data integrity at Liverpool Medical Practice, emphasizing commitment to quality and confidentiality.
Overview
16
16
years of professional experience
Work History
Cake Decorator
Self Employed Web
12.2012 - 06.2024
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
Salesperson
Old Man Emu EBay
03.2010 - 11.2012
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Medical Receptionist
Liverpool Medical Practice
10.2008 - 02.2010
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Bachelor Of Medical Science - Human Anatomy
University of Western Sydney
Campbelltown, NSW02.2010
Skills
- Cake decoration
- Food handling safety
- Precise Hand-eye coordination
- Custom cake consultations
Timeline
Cake Decorator
Self Employed Web
12.2012 - 06.2024
Salesperson
Old Man Emu EBay
03.2010 - 11.2012
Medical Receptionist
Liverpool Medical Practice
10.2008 - 02.2010
Bachelor Of Medical Science - Human Anatomy
University of Western Sydney
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