Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zahra Allawi

Wollert,VIC

Summary

Offering strong communication skills and friendly demeanor, well-suited for customer-focused role and eager to grow in dynamic real estate environment. Brings solid foundation in office tasks and administrative support, with ability to quickly learn industry-specific procedures and software. Ready to use and develop organizational and interpersonal skills within [Desired Position] role.

Overview

2025
2025
years of professional experience

Work History

Real Estate Receptionist

  • Managed bookings, appointments, and general office tasks using various software systems
  • Delivered excellent customer service, answering client inquiries and addressing concerns promptly
  • Handled administrative duties such as maintaining records, updating databases, and managing emails
  • Ensured smooth office operations through multitasking in a fast-paced environment
  • Collaborated with team members to ensure efficient workflow and high client satisfaction

Cashier & Waitress

Abo Nawas Restaurant
  • Provided high-quality service in a fast-paced restaurant setting at Abo Nawas Restaurant in Fawkner
  • Managed customer transactions accurately and efficiently while maintaining a positive attitude
  • Assisted customers with menu choices, taking orders, and ensuring a great dining experience
  • Worked effectively under pressure, ensuring quick turnaround times and customer satisfaction
  • Supported team members in daily restaurant operations, maintaining a clean and organized environment

Receptionist Administrator

Administration
02.2024 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.

Education

Hospitality

William Angliss Institute of TAFE
Melbourne, VIC
01-2024

Skills

  • Strong organizational skills
  • Team player attitude
  • Client relationship building
  • Time management expertise
  • File organization
  • Property management

Languages

Arabic
Full Professional

Timeline

Receptionist Administrator

Administration
02.2024 - Current

Real Estate Receptionist

Cashier & Waitress

Abo Nawas Restaurant

Hospitality

William Angliss Institute of TAFE
Zahra Allawi