Zahra Johnston
Port Macquarie
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Bunnings Warehouse. Demonstrated work ethic and integrity through consistent high accuracy in transactions and effective problem-solving. Skilled in customer assistance and maintaining operational excellence, significantly improving shopping experiences.
Overview
3
3
years of professional experience
Work History
Cashier
Bunnings Warehouse
02.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Bunnings Warehouse
03.2021 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
Dishwasher
LoneStar
02.2021 - 07.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Bachelor of Law - Law (Pre-Law)
Charles Sturt University
Port Macquarie, NSW07.2028
Bachelor of Criminal Justice - Law (Pre-Law)
Charles Sturt University
Port Macquarie, NSW07.2028
High School Diploma -
Canobolas Rural Tech High School
Orange, NSW10.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Bunnings Warehouse
02.2023 - Current
Cashier
Bunnings Warehouse
03.2021 - 02.2023
Dishwasher
LoneStar
02.2021 - 07.2022
Bachelor of Law - Law (Pre-Law)
Charles Sturt University
Bachelor of Criminal Justice - Law (Pre-Law)
Charles Sturt University
High School Diploma -
Canobolas Rural Tech High School
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