Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zahra Moonshizada Amini

Summary

A motivated and task driven individual with a passion for seeking continuous of learning and growth prospects both professionally and personally. Through the skills and experiences obtained thus far from both my tertiary education and pervious roles. I am able to provide strong problem solving skills, strong attention to detail and a passion for growing and improving skills and knowledge. I utilise my previous analysis, investigations and reporting skills to assist in analysis, the improvement of lead processes through strong verbal and written communication skills.

Overview

7
7
years of professional experience

Work History

Credit Analyst

Macquarie Bank
03.2023 - Current
  • Assessed and actioned decisions of applications from various parties of loans to the value of $100,000.
  • Exceeding KPIs with consistent 12 or more loan applications assessed daily with clear quality assurance.
  • Enhanced credit risk assessment by conducting thorough financial analysis and credit assessment.
  • Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
  • Collaborated with active direct communication with external brokers, internal direct sales team and Business development managers for comprehensive client assessments, supporting informed decision making.

Introducer Support Officer

Macquarie Bank
01.2022 - Current
  • Extensive stakeholder liaison with Credit Analysts, Brokers and Business Development Managers.
  • Vetting and the facilitation and management of asset finance applications from submission and the meeting personal KPI’s and contributing to team objectives.
  • Delivering exceptional client experience to Brokers via phone on their applications as well as assisting with general inquiries and policy questions.
  • Management of various inbox’s, which involves liaising with Business Development Managers as well as State Managers and the wider ecosystem.
  • Conducting various project work, assisting with amending training docs/packs to ensure they are up to date with policy and process rollouts.

Marketing Coordinator

Underwood Jewellers
03.2020 - 12.2021
  • Coordinate multiple projects across social media, digital content, email marketing, graphic design, web development, content management, influencer marketing, sales and marketing strategies, plans and projects.
  • Contribute to the development and implementation of policies and procedures.
  • Experience with Microsoft 365, MailChimp, Facebook, Instagram, LinkedIn, Adobe Photoshop.

Sales Associate

Pandora
11.2017 - 12.2021
  • Highest Basket size and IPT average of 2019 & 2020.
  • Provide high levels of customer service experiences through various different customer facing interactions.
  • Concierge Management during peak periods and managing customers expectations through liaising with them.
  • Organisation of stock and collection of stock and assisting in in store visual and online Facebook merchandising.

Education

Bachelor of Commerce -

Macquarie University
2023

Certificate II in Business Services -

TAFE
12.2018

HSC -

Macarthur Girls High School
2018

Skills

  • Customer Service
  • Fast learner
  • Microsoft Office
  • Problem Solving
  • Time Management
  • Teamwork and Collaboration
  • Critical Thinker
  • Effective and Innovative
  • Excellent People Skills
  • Verbal Communication
  • Multitasking Strengths

Accomplishments

    Rotary Parramatta - 2021 Finalist Winner - Business Professional


Timeline

Credit Analyst

Macquarie Bank
03.2023 - Current

Introducer Support Officer

Macquarie Bank
01.2022 - Current

Marketing Coordinator

Underwood Jewellers
03.2020 - 12.2021

Sales Associate

Pandora
11.2017 - 12.2021

Bachelor of Commerce -

Macquarie University

Certificate II in Business Services -

TAFE

HSC -

Macarthur Girls High School

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Zahra Moonshizada Amini