Zahra Rezahi Ghaznawi
Narre Warren,VIC
Overview
3
3
years of professional experience
Work History
Office Administrative Assistant
Skill Tilling
04.2021 - 02.2023
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Sales Manager
Melbourne Ceramics
01.2020 - 04.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Diploma of Community Services - Diploma of Community Services
Holmesglen Institute, Moorabbin, Vic
07.2024
Bachelor of Commerce - Bachelor of Commerce ( Major Economics )
Griffith University
Brisbane, QLD12.2019
Diploma of Commerce - Diploma of Commerce
Griffith University
Brisbane, QLD07.2013
Skills
- Event Planning
- Database Entry
- Professional Telephone
- Billing and Invoicing
- Customer Service
- Active listening
- Multitasking and organisation
- Office Administration
- Time Management
- Fast Learner
- Fluent in English, Urdu & Persian
- Client Documentation
- Emotional Awareness
- Attention to Details
Additional Information
Sheila Donoghue, Teacher, Community & Social Inclusion (CSI),
sheila.donoghue@holmesglen.edu.au, (03)92095424
Timeline
Office Administrative Assistant
Skill Tilling
04.2021 - 02.2023
Sales Manager
Melbourne Ceramics
01.2020 - 04.2021
Diploma of Community Services - Diploma of Community Services
Holmesglen Institute, Moorabbin, Vic
Bachelor of Commerce - Bachelor of Commerce ( Major Economics )
Griffith University
Diploma of Commerce - Diploma of Commerce
Griffith University