Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver
Zahra  Roth

Zahra Roth

Gayndah ,Qld

Summary

I’m a 20 year old country girl at heart with big dreams and a willingness to handle anything thrown my way. Versatile and dynamic, with a proven track record at Grand Hotel Gayndah, I excel in enhancing guest experiences and resolving issues with professionalism. My expertise in liquor knowledge and exceptional customer service, coupled with a team player attitude, has consistently elevated service standards. Skilled in multitasking, I adapt swiftly to meet diverse client needs, ensuring satisfaction and operational efficiency. I’m looking to broaden my knowledge in and move into a realestate position as ideally that’s the dream, I’ve worked in hospitality since starting in the work force and have work experience in dealing with people, I have an outgoing personality and Up to any challenge I’m face with.

Overview

5
5
years of professional experience

Work History

Bar Tender

Grand Hotel Gayndah
10.2023 - Current
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Completed requisitions to maintain required stock par levels.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Hairdressing Apprentice

Kym Sawdy
04.2020 - 12.2023
  • Answered telephone calls to provide information and schedule new appointments.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate treatments.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.

Cashier

Iga
Gayndah, Qld
10.2019 - 03.2022
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Burnett State College Gayndah
Gayndah, QLD
11.2022

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing Personality
  • Customer service expertise
  • Hospitality service expertise

Timeline

Bar Tender

Grand Hotel Gayndah
10.2023 - Current

Hairdressing Apprentice

Kym Sawdy
04.2020 - 12.2023

Cashier

Iga
10.2019 - 03.2022

Burnett State College Gayndah
Zahra Roth