Zahra Shakerianhaghighi
Merrylands,NSW
Summary
Dedicated Client Experience Manager with a proven track record at Patient Uplift, adept in data-driven decision-making and exceptional communication. Excelled in transforming cold leads into eager potential partnerships through strategic outreach, boosting business rapport. Passionate about continuous learning and achieving sales support goals, consistently enhancing client satisfaction and operational efficiency.
Overview
2
2
year of professional experience
Work History
Client Experience Manager
Patient Uplift
12.2022 - 02.2024
- Managing leads and clients on CRM
- Appointment setting by cold calling and email potential clients (B2B) with KPI’s in place
- Implemented proactive strategies to reach out and create effective value propositions to outbound, cold leads resulting in increased rapport and business.
- Managing clients on weekly calls to understand their struggles wins and potential points of improvement
Education
Year 11 -
Macarthur Girls High School
Parramatta, NSWSkills
- Exceptional communication
- Goal Setting and Achievement
- Data-driven decision-making
- Sales Support
- Eager to learn
Timeline
Client Experience Manager
Patient Uplift
12.2022 - 02.2024
Year 11 -
Macarthur Girls High School
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