Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zahra Stott

Victoria ,VIC

Summary

Highly organized and efforts with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

2
2
years of professional experience

Work History

Receptionist

Stephanie & co.
Melbourne , Vic
06.2024 - 11.2024
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.

Crew Member

Table 55
Melbourne , Vic
06.2024 - 09.2024
  • Resolved customer complaints in a professional manner.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Interacted pleasantly with guests to deliver quality customer service.

Crew Member

McDonalds
Melbourne , Vic
03.2023 - 05.2024
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Education

Certificate 3 Beauty - Beauty

Holmesglen Tafe
Glen Waverley
11-2024

Vce-vm

Patterson River Secondary College
Patterson Lakes

Skills

  • Calm demeanor
  • Multitasking and prioritization
  • Service-oriented mindset
  • Positive and professional
  • Basic accounting
  • Verbal and written communication
  • Organization skills

Timeline

Receptionist

Stephanie & co.
06.2024 - 11.2024

Crew Member

Table 55
06.2024 - 09.2024

Crew Member

McDonalds
03.2023 - 05.2024

Certificate 3 Beauty - Beauty

Holmesglen Tafe

Vce-vm

Patterson River Secondary College
Zahra Stott