Zahra Warazgani
Melbourne,VIC
Summary
Motivated and enthusiastic student seeking an entry level position in the retail field to apply leadership and problem solving skills to gain valuable experience in customer service duties. Dedicated and hardworking with excellent communication skills and a willingness to learn and grow within a team-oriented environment.
Overview
2
2
years of professional experience
Work History
Food Customer Service
KFC
10.2023 - Current
- Enhanced attendee experience by providing exceptional customer service during conventions.
- Excellent communication skills, both verbal and written.
- Experienced with handling customer complaints
- Increased sales revenue with exceptional customer service and upselling techniques.
- Delivered high-quality service in a fast paced, high volume environment.
- Supervised and trained staff on product knowledge and customer service.
Volunteer
Childcare
04.2025 - 06.2025
- Supervised daily activities, ensuring children's safety and engagement in play-based learning.
- Maintained cleanliness and organization of childcare spaces, adhering to health and safety standards.
- Served as positive role model, promoting healthy behaviors.
- Assisted in planning and implementing educational programs tailored to children's developmental needs.
Customer Service Retail Sales Consultant
Salt&Pepper
10.2024 - 01.2025
- Managed stock levels, performed inventory checks, and ensured visual merchandising standards were upheld to enhance the shopping experience
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed sales transactions efficiently achieving daily sales target
- Exceeded sales goals through exceptional customer service and product knowledge.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and timeliness.
Education
P-12 Collage
12-2026
Skills
- Leadership
- Reliable
- Effective cross functional communication
- Solutions oriented professional
- Punctual
- Skilled collaborator
- High achiever
- Experienced with handling customer complaints
- Multitasking Abilities
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Urdu
Full Professional
Availability
- Monday (4:30-10)
- Tuesday (4:30-10)
- Wednesday (4:30-10)
- Thursday (4:30-10)
- Friday (4:30-11)
- Saturday (All day)
- Sunday (All day)
- Public Holidays/Seasonal (All day)
Timeline
Volunteer
Childcare
04.2025 - 06.2025
Customer Service Retail Sales Consultant
Salt&Pepper
10.2024 - 01.2025
Food Customer Service
KFC
10.2023 - Current
P-12 Collage