Zahrah Chawla
Bentleigh,VIC
Summary
With a proven track record at CDC Victoria, I excel in passenger communication and navigation, ensuring timely and safe transport. My experience spans various driving roles, enhancing customer satisfaction and operational efficiency. Skilled in stress management and safety procedures, I consistently prioritize passenger safety and service excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bus Driver (Public Transport)
CDC Victoria
09.2023 - Current
- Safely transported passengers along designated routes, maintaining adherence to schedules and traffic regulations.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and operational readiness.
- Assisted passengers with boarding and exiting, enhancing customer experience and accessibility.
Rideshare Driver
Uber/DiDi
11.2021 - 08.2023
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
HR Truck Driver
Agi & Agi Pty. Ltd
03.2020 - 10.2021
- Delivered goods across various locations, ensuring timely and safe arrival.
- Improved route efficiency by utilizing GPS navigation systems.
- Inspected vehicles regularly for maintenance and safety compliance.
Taxi Cab Driver
Cabs/Taxi
11.2017 - 02.2020
- Arrived on time to customer appointments.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximised passenger satisfaction by keeping vehicles in safe and clean operating condition.
Pizza Delivery Driver
Domino’s
10.2015 - 10.2017
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
Education
Advanced Diploma Of Leadership And Management -
Danford College
Melbourne, VIC06.2021
MPA + MBA -
Holmes Colleges
Melbourne, VIC11.2017
Skills
- Passenger communication & Customer service
- Time management & Punctuality
- Safety procedures & Passenger safety
- Navigation skills & Driving skills
- Stress management & First aid knowledge
Certification
HLTAID011 - Provide First Aid (22/11/2027)
HLTAID010 - Provide basic emergency life support (22/11/2027)
HLTAID009 - Provide cardiopulmonary resuscitation (22/11/2025)
Timeline
Bus Driver (Public Transport)
CDC Victoria
09.2023 - Current
Rideshare Driver
Uber/DiDi
11.2021 - 08.2023
HR Truck Driver
Agi & Agi Pty. Ltd
03.2020 - 10.2021
Taxi Cab Driver
Cabs/Taxi
11.2017 - 02.2020
Pizza Delivery Driver
Domino’s
10.2015 - 10.2017
Advanced Diploma Of Leadership And Management -
Danford College
MPA + MBA -
Holmes Colleges
Similar Profiles
Bhupinder SinghBhupinder Singh
Supervisor at CDC VictoriaSupervisor at CDC Victoria
Mandeep SainiMandeep Saini
BUS DRIVER at CDC VictoriaBUS DRIVER at CDC Victoria
Athanasios(Arthur) GialamasAthanasios(Arthur) Gialamas
Bus Driver at CDC VICTORIABus Driver at CDC VICTORIA