Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zaibunnisa

Weir Views,VIC

Summary

Proven to enhance patient care and pharmacy efficiency at Sri Pharmacy, I excel in medication dispensing and interprofessional collaboration. Leveraging pharmacy software proficiency and exceptional customer service, I've significantly improved patient satisfaction and streamlined operations. My approach combines critical thinking and professionalism, ensuring optimal health outcomes and adherence to pharmacy law.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Intern Pharmacist

Sri Pharmacy
11.2022 - 02.2023
  • Educated patients on proper medication administration techniques, potentially reducing adverse effects or complications from incorrect usage.
  • Increased efficiency in the pharmacy by implementing best practices for proper storage, organization, and handling of medications.
  • Enhanced patient care by providing accurate medication dispensing and prescription counseling.
  • Streamlined pharmacy workflow by assisting with inventory management, order processing, and record-keeping tasks.
  • Improved patient satisfaction by addressing questions and concerns regarding their prescriptions in a timely manner.
  • Assisted pharmacists in conducting medication therapy reviews, identifying potential drug-related problems and formulating interventions to enhance patient care.
  • Supported pharmacists in optimizing treatment plans for patients, ensuring safe and effective medication use.
  • Provided exceptional customer service to both internal team members and external clients, consistently exceeding expectations for professionalism and responsiveness.
  • Assisted in conducting quality assurance checks on compounded products to verify accuracy and adherence to safety protocols.
  • Evaluated and monitored medication therapy management services to help patients achieve optimal health outcomes.
  • Used pharmacy software to enter prescription and insurance information.
  • Assisted pharmacist in final review of filled prescriptions.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Provided friendly customer service at drop-off and pick-up counters.
  • Monitored inventory levels and notified pharmacist of items requiring reorder.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Educated patients on proper medication use.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.
  • Managed drug and supply inventories.

Volunteer

Sri Pharmacy
01.2022 - 10.2022
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
  • Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
  • Educated patients on proper medication use.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.
  • Managed drug and supply inventories.
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.

Education

Master of Science - Pharmacy

Jawaharlal Nehru Technological University
Hyderabad, India
11.2022

Master of Science - Pharmacy

Jawaharlal Technological University
Hyderabad, India
09.2020

Skills

Interprofessional Collaboration

Immunization Administration

Medication Dispensing

Pharmacy Software Proficiency

Prescription Interpretation

Pharmacy Law Compliance

Compounding Techniques

Quality Assurance Practices

Drug utilization review

Pharmacy Ethics Adherence

Customer Service

Medication preparation

Prescription Verification

Client rapport

Client rapport

Teamwork and Collaboration

Problem-Solving

Time Management

Attention to Detail

Multitasking

Excellent Communication

Critical Thinking

Drug Ordering & Storage

Prescription Review and Dosage

Dispensing Medications

Data Entry

Analytical Thinking

Professionalism

Certification

KAPS

Languages

English
Full Professional

Timeline

Intern Pharmacist

Sri Pharmacy
11.2022 - 02.2023

Volunteer

Sri Pharmacy
01.2022 - 10.2022

Master of Science - Pharmacy

Jawaharlal Nehru Technological University

Master of Science - Pharmacy

Jawaharlal Technological University

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