Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ZAID TAWFIQ HAMAD AL MADI

Sydney

Summary

Proactive and client-focused, adept at enhancing visitor experiences and streamlining front desk operations at Buzy Beez. Excelled in appointment scheduling and phone call management, significantly improving communication and organizational efficiency. Skilled in both data entry (hard skill) and creating welcoming environments for guests (soft skill). Demonstrating a commitment to excellence and positive first impressions. Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in receptionist role. Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in retail roles.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Family Day Care Receptionist

Buzy Beez
06.2022 - 01.2025
  • Managed front desk operations, enhancing visitor experience with efficient check-in processes
  • Improved communication by answering phone calls and directing inquiries to appropriate departments
  • Scheduled appointments for increased organization of daily schedules
  • Welcomed guests with a friendly attitude to create a positive first impression
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered 400+ phone calls and scheduled appointments with expertise in the work environment.

Education

Bachelor of Engineering Honours - Electrical

Western Sydney University
Sydney, NSW
06.2029

Skills

  • Front desk operations
  • Phone call management
  • Data entry
  • Appointment scheduling
  • Visitor greeting
  • Client interaction
  • Time management
  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Scheduling
  • Visitor greeting
  • Client interaction

Certification

Higher School Certificate

Languages

English
Arabic

Timeline

Family Day Care Receptionist

Buzy Beez
06.2022 - 01.2025

Bachelor of Engineering Honours - Electrical

Western Sydney University
ZAID TAWFIQ HAMAD AL MADI