Dedicated customer service representative with extensive industry experience. Proven ability to establish rapport with clients and maintain high levels of customer satisfaction. Strong team player with a positive attitude and a focus on contributing to company success. Results-oriented with a passion for building relationships and driving business growth.
Peer Support Leader, Cherrybrook Technology High School, 01/01/19, 12/31/20, Acted as a mentor and role model to younger students, fostering a welcoming and inclusive environment.
Founder/Creative Director of zedwashere
As Founder & Creative Director of zedwashere, I oversaw the entire journey from product design to customer experience. I managed end-to-end projects, coordinating manufacturers, supply chains, and creative campaigns that built both brand impact and community trust. My role combined design thinking, digital retail management, and hands-on customer service, ensuring each product delivered on quality and meaning. Leading a small team, I balanced creativity with operational discipline, developing solutions under tight timelines. This experience mirrors Apple’s values of innovation, empathy, and seamless user experiences, preparing me to deliver exceptional service and inspire customers in every interaction.