Zainab Al-Kinani
Summary
To be highly competent of all facets within the dermal therapy industry am a performance-driven and reliable worker with 7+ years in the medical admin field managing various services, public dealing, sales services and customer services.
Overview
9
9
years of professional experience
Work History
Beauty Therapist
AABT
07.2022 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Admin/medical reception
Villawood medical Center
01.2020 - 01.2022
- Greet and attend to patients in person and over the phone
- Professionally assist doctors, staff, visitors, and patients
- Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs
- Answer all phone calls in a professional and courteous manner
- Maintain confidentiality of all doctor, staff, and patient information
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activities
- Assist with admissions/treatment as per agreed protocols
- Ensure that stock levels are adequate and orders are made timeously
- Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals
- Ensuring that all medical samples are correctly labelled
- Scanning patient results into their files.
Medical receptionist
Ingleburn medical centre
01.2021 - 01.2022
- Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs
- Answer all phone calls in a professional and courteous manner
- Maintain confidentiality of all doctor, staff, and patient information
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activities
- Assist with admissions/treatment as per agreed protocols
- Ensure that stock levels are adequate and orders are made timeously
- Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals
- Ensuring that all medical samples are correctly labelled
- Scanning patient results into their files.
Medical receptionist
Liverpool healthcare medical center
01.2016 - 01.2020
- Answering telephone calls and dealing with face to face enquiries
- Updating the surgeries computer system with appointments and personal details
- Maintaining a clean reception area to show a professional image
- Arranging for clinical nurses to check a patient’s blood pressure, height and weight
- Registering new patients at the surgery
- Accurately collecting information and personal details about patients
- Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals
- Ensuring that all medical samples are correctly labelled
- Scanning patient results into their files
- Making sure that the medical consulting rooms and surgery is fully stocked with essential supplies.
Education
SHB50216 Diploma Of Salon Management -
Australian Acadamy of Beauty Dermal Laser
Rockdale, NSWSHB50121 Diploma Of Beauty Therapy -
Australian Acadamy of Beauty Dermal Laser
Rockdale, NSWDiploma of business administration -
Evocca college
01.2015
High School certificate -
Alamanah College
01.2014
Skills
- Beauty/Dermal therapy
- Certified receptionist who is experienced in a medical Centre (7 years)
- Outstanding knowledge in using(Medical director/ Pracsoft/ Best practice/ Deputy and Medicare
- Excellent customer service and communication skills to deal with patients, staff and the general public
- Skilled in multitasking work
- Organized
- Time management
- Attention to detail
- Goal oriented
- Excellent telephone skills
References
Available upon request.
Timeline
Beauty Therapist
AABT
07.2022 - Current
Medical receptionist
Ingleburn medical centre
01.2021 - 01.2022
Admin/medical reception
Villawood medical Center
01.2020 - 01.2022
Medical receptionist
Liverpool healthcare medical center
01.2016 - 01.2020
SHB50216 Diploma Of Salon Management -
Australian Acadamy of Beauty Dermal Laser
SHB50121 Diploma Of Beauty Therapy -
Australian Acadamy of Beauty Dermal Laser
Diploma of business administration -
Evocca college
High School certificate -
Alamanah College
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