Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Zainab Ibrahimi

Melbourne,VIC

Summary

Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Organized and dependable who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Crew Trainer

McDonald's
11.2021 - Current
  • Set positive example for team members by providing high-quality, efficient service.
  • Used strong upselling skills to drive sales.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.


Receptionist

Physiochoice
11.2022 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Education

Bachelor of Science - Human Pathology

Monash University
Melbourne, VIC
10.2026

Skills

  • Opening and Closing Procedures
  • Cash Register Operations
  • Timely Food Delivery
  • Develop Training Programs
  • Transaction Monitoring
  • Strategic Planning

Additional Information

Leroy Breedan - McDonald's Shift Manager

0426 988 870


Zac Connolly - Shift Manager

0499 946 482

Timeline

Receptionist

Physiochoice
11.2022 - 01.2023

Crew Trainer

McDonald's
11.2021 - Current

Bachelor of Science - Human Pathology

Monash University
Zainab Ibrahimi