Summary
Overview
Work History
Education
Skills
Timeline
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ZAINAB MORAWALA

Sydney,NSW

Summary

I am a determined, self-starter, dependable, trustworthy, and diligent individual. I am a responsible team player who can easily adjust to any difficult circumstances. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Finance & Administration officer

Australia Council for The Arts
10.2022 - 12.2022


  • Communicated with stakeholders through written and spoken means.
  • Followed up with coding and approvals.
  • Collected information from travel agent and hotel vendors as per requirements.
  • Provided a wide selection of flights, hotels, and car rental options based on the client's requirement.
  • Researched and compared available travel and hotel accommodations to identify the best available option for each travel needed.
  • Ensured to confirm availability plus conveyed tentative itinerary to respective traveller for approval.
  • Booked domestic car rental, flights, and accommodations via a travel customised online booking tool.
  • Organised quotes directly with travel agents for international flights and accommodations.
  • Planned travel itineraries, coordinated meetings, booked flights and transfers, reserving hotels.
  • Several flights to and from unique destinations were booked within a short period of time, including China, Indonesia, the Philippines, and India.
  • Organized changes and cancellations of flights, accommodation, and car hire directly with the travel agent.
  • Arranged all the bookings and travel arrangements in accordance with the agreed travel objectives and financial constraints.
  • Prepared final travel itineraries and distributed travel arrangements and schedules to all appropriate staff.
  • Seek leadership approval for any trip requested or expenses that go over certain thresholds.
  • Provided assistance to travellers in need of any specialised travel documentation, such as passports or visas.
  • Facilitated the use of any appropriate rewards and loyalty programmes, frequent flyer programmes, and business air travel credit cards.
  • Maintained departments email distribution lists, generic mailboxes, SharePoint, Shared Folder.
  • Attended Administrative Tasks.
  • Maintained the Travel Coordination Mailbox, which consisted of itineraries, invoices, requests, quotes, and other travel-related correspondence.
  • Calculated Travel allowances.
  • Requested invoices and itineraries for the reconciliation of travel cards monthly.
  • Recording and maintaining cost of Flights, Accommodation and car Hire when requested
  • Maintain the Register of International Flights, Domestic Group Travel & To do List

ADMINISTRATIVE Officer

RALPH FIRST REAL ESTATE
06.2022 - 08.2022
  • Meet and greet clients and visitors.
  • Admin and clerical tasks (printing and scanning).
  • Be the first point of contact through phones, email, messages between clients and Property manager.
  • Managed all office inquiries and correspondence related to rentals and sale properties.
  • Processed created and distributed incoming calls and correspondence.
  • Prepared necessary paperwork (contracts, leases, deeds, closing statements etc).
  • Maintained and updated listing of available properties.
  • Maintained the system of vacated and new tenants.
  • Assisted with closing processes.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Before and After School Care Assistant

Ranstad
05.2019 - 02.2020
  • Prepared, organised and carried out at least two structured activities with the children each week.
  • Prepared afternoon tea for the children each day.
  • Collection of children each day from school, recording attendance and notifying staff if child was absent.
  • Supervised children while playing both indoors and outdoors.
  • Made sure the Centre was clean and tidy and assisted staff in preparing rooms for evening class.
  • Documented daily report.
  • Ensured the health, safety, and well-being of the children in our care.
  • Assisted in the planning and preparation of exciting and innovative activities that enrich the lives of the children in our care.
  • Supervised free play and other activities to keep children safe.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Maintained accurate and detailed records of enrollment, attendance, health and safety, emergency contact information and incident reports.
  • Observed play activities to identify positive behaviour and areas in need of improvement, implementing behaviour redirection where appropriate.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Read and told stories to promote and support overall language development.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Provided support and guidance to children in conflict resolution.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Handled daily administrative tasks efficiently to minimize time away from children.

EVENTS COORDINATOR

NOVARTIS
11.2016 - 11.2017
  • Managed organizational and administrative processing of Local and International Congresses, Stand-alone meetings, Local events, Internal and external meetings.
  • Fully supported the Head of Marketing and Sales Operation.
  • Solely responsible for organizing an Event and its logistics,inclusion of quotations from hotels, negotiations, cost comparison, LPOs, Post meetings invoices, follow ups and their submission, honorariums payments.
  • LPOs for promotional materials needed for the event.
  • Transportation of physicians, Visa approvals.
  • Consolidated requests from all the commercial team and ensuring all events were booked and finalized.
  • Business related travel bookings for Physicians, team members according to the requested events or meetings
  • Worked closely with Sourcing.
  • Handled the responsibilities of creating collateral materials like pamphlets and brochures as well as designed sponsorship booths.
  • Assigned the tasks of making recommendations to work processes and managed budgets
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Reviewed event bills to confirm accuracy and approve payment.

Education

MBA - Human Resource Management

Iqra University
Pakistan
05.2016

BBA - Marketing

Iqra University
Pakistan
12.2013

Skills

  • PROFESSIONAL STRENGTH
  • Communication and interpersonal skills
  • Organisation and time management skills
  • Attention to detail
  • Ability to multitask and prioritise
  • Tech -Savy
  • Quick Learner
  • COMPUTER SKILLS:
  • MS Office, Word, Excel, PowerPoint, SharePoint, Teams, Console, QBT online Portal
  • Administrative Support

Timeline

Finance & Administration officer

Australia Council for The Arts
10.2022 - 12.2022

ADMINISTRATIVE Officer

RALPH FIRST REAL ESTATE
06.2022 - 08.2022

Before and After School Care Assistant

Ranstad
05.2019 - 02.2020

EVENTS COORDINATOR

NOVARTIS
11.2016 - 11.2017

MBA - Human Resource Management

Iqra University

BBA - Marketing

Iqra University

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ZAINAB MORAWALA