Zainab Qureshi

• Provided compassionate counselling services to Muslim women of South Asian origin facing various challenges, with a primary focus on domestic violence issues.
• Demonstrated empathy and understanding while assisting women through their difficult situations, offering emotional support and practical guidance.
• Collaborated with a multidisciplinary team to develop and implement tailored support plans for clients, ensuring their individual needs were met effectively.
• Facilitated and fostered a sense of community and mutual support among clients.
• Assisted in raising awareness of the centre and to provide a safe and secure environment for women to get together in recreational and educational activities, that help empower them to reach their goals.
• Encourage them to reach out if they require advice, referral or counselling.
• Assisted in raising funds for various events, including but not limited to case-to-case requirements for our clients.
• Played a key role in the day-to-day operations of House of Sakinah, undertaking administrative tasks to ensure the smooth functioning of the centre.
• Maintained accurate client interactions and progress records, adhering to strict confidentiality guidelines.
• Engaged in outreach activities to raise awareness about domestic violence and the centre's services, fostering partnerships with local organizations and stakeholders. Actively participated in staff meetings, training sessions, and professional development opportunities to enhance counselling skills and stay updated on best practices in the field.

Partner at one of Australia's leading South Asian Fashion house.

Responsibilities include, sales, management of orders, procurement of merchandise and facilitating couture orders to overseas vendors.

As a member of the Depot office team at Burwood Council, I contributed to the comprehensive management and upkeep of parks, fields, and public access areas under the Council's purview. This encompassed overseeing the maintenance of green spaces and ensuring the cleanliness and functionality of public areas within the Council's catchment.

My responsibilities extended to the meticulous management of checklists, particularly regarding the tracking of heavy equipment leaving the Depot office daily. Through diligent oversight, I ensured the efficient operation of equipment and supported the seamless execution of various administrative tasks vital to the office's functioning.

• Expertise in TRIM Software: Proficiently utilised TRIM software, a widely-used platform across government departments and councils, to digitise and manage all documents, ensuring compliance with organisational and governmental standards for record-keeping.
• Pre-Start Checklist Management: Played a pivotal role in maintaining and updating pre-start checklists to monitor the condition and usage of heavy equipment leaving the Depot office daily, contributing to the effective management of assets and operational efficiency.
• Calendar Management and Meeting Coordination: Skillfully managed calendars and booked meetings for departmental staff, facilitating effective communication and time management within the office environment.
• Database Maintenance: Managed and maintained databases to streamline administrative tasks and enhance data organisation, contributing to informed decision-making processes within the office.
• Responsibilities at Burwood Council: Worked within the Depot office of Burwood Council, responsible for managing and maintaining all parks and fields under the Council's jurisdiction, as well as ensuring the cleanliness and maintenance of public access areas within the Council's catchment area.
• Effective Checklist Management: Held accountable for the effective and efficient management of checklists tracking heavy equipment leaving the Depot office daily, alongside various other administrative duties crucial to the smooth operation of the office.

Boston Commercial Services is part of The Boston Group. The Boston Group is a group of companies providing professional services to the business community. The group specialises in business finance, legal services, debt recovery and outsourced accounts receivable management.
Administrative Assistant
• Customer service, front desk duties, taking and transferring phone calls to appropriate staff
• Resolving customer queries as a first point of contact and escalating complex matters to the supervisor
• General administrative tasks including responding to customer emails, mail-outs, printing and laminating, fax, kitchen re-stock and ordering stationery
• Orientation of new staff, contractors and visitors with site safety and location of facilities

Marketing fragrances and other cosmetics at David Jones and Myer.

• Customer service and meeting client’s needs by suggesting appropriate products
• Participating in promotional events, marketing campaigns and expos
• Meeting the monthly and quarterly sales targets and deadlines