Zainab Tahir
East Victoria Park,WA
Summary
Proven track record in fast-paced environments, exemplified at Australia Post, where I enhanced sorting accuracy and efficiency. Skilled in product sorting and active listening, I excel in teamwork and delivering exceptional customer service. My reliability and commitment to warehouse safety have consistently contributed to achieving and surpassing company goals.
Overview
1
1
year of professional experience
Work History
Sorter
Australia Post
11.2022 - 05.2024
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
Customer Service Cashier
7-eleven
11.2022 - 03.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Bachelor of Science -
Lead College
Cannington, WASkills
- Speed and Accuracy
- Product Sorting
- Reliability and punctuality
- Warehouse Safety
- Sorting Techniques
- Item Sorting
- Teamwork and Collaboration
- Active Listening
Languages
English
Professional Working
Urdu
Professional Working
Timeline
Sorter
Australia Post
11.2022 - 05.2024
Customer Service Cashier
7-eleven
11.2022 - 03.2023
Bachelor of Science -
Lead College
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