Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic

Zainab Yasin

Sydney,NSW

Summary

Strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care.

Overview

7
7
years of professional experience

Work History

Pharmacy Assistant

Pharmacy 4 Less
12.2020 - Current
  • Assist the Pharmacist by providing exceptional customer service, assisting shoppers with their purchases, answering queries, and maintaining a clean, organised store environment
  • Handle stock replenishment, manage inventory, and operate checkout systems efficiently.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Merchandised over-the-counter goods and rotated stock.

HSC - Tutor

Self Employed / AOSC / Beyond Tutoring
01.2021 - 02.2023
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.


Crew Member

Woolworths
03.2018 - 07.2018
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Bachelor of Advance Science (Pre-Medicine) -

University of Technology Sydney

HSC (Higher School Certificate) -

Alpha Omega Senior College
09.2020

Skills

  • Organisation & Planning
  • Strong Customer-Service Orientation
  • Working Under Pressure
  • Working Unsupervised
  • Punctual
  • Collaboration & Independent skills
  • Intuitive & Fast learner
  • Experience in Fast Paced Environment
  • Attention to Detail and Accuracy
  • Achieving personal KPIs and Company KPIs
  • POS System Operation

Languages

English

Availability

Full Time

Timeline

HSC - Tutor

Self Employed / AOSC / Beyond Tutoring
01.2021 - 02.2023

Pharmacy Assistant

Pharmacy 4 Less
12.2020 - Current

Crew Member

Woolworths
03.2018 - 07.2018

Bachelor of Advance Science (Pre-Medicine) -

University of Technology Sydney

HSC (Higher School Certificate) -

Alpha Omega Senior College

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Zainab Yasin