Summary
Work History
Education
Skills
Timeline
Generic

Zainab Kayenat RAHI

Girraween

Summary

Hi I'm Zainab Kayenat RAHI, I am a high school graduate who is in university. I am Passionate and ready for any job. I strongly believe that I am the one your looking for in this job with a wide verity of skills and excellent work ethic. With creative and a critical thinking capable of thinking outside of the box if needed. Knowing my way around technology thoroughly. I am confident and friendly. I am a very quick learner and a good listener. With the ability to speak multiple languages and awareness of culture and diversity, I have years of experience in customer service and have always had a flexible role. With hardworking and enthusiastic, positive approach to work. These are some of the reasons I think I am most suitable for this job. I am available everyday preferable 6am-3pm.

Work History

Restock and General in Cook Room

Sopranos Gourmet Pizza Pasta & Kebab
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Increased customer satisfaction by resolving lack of ingredients and stocking issues.
  • Developed and maintained courteous and effective working relationships.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Completed stock and helping in general around cook room to ensure there was no lack in toppings and dishes were getting served faster so there was less complaints.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Community Service Volunteer

kindergarten
  • Helped social workers build, coordinate and lead programs supporting individuals with controlling students as there were lack of staff.
  • Spoke with students and teacher groups to expand engagement and program outreach.
  • Educated potential participants on available services and processes to engage in program.
  • Collaborated on program operations with community service volunteer, including offering feedback from participants and improvement recommendations.
  • Planned and delivered numerous activities and special events
  • Mentored at-risk youth to improve personal wellbeing and academic performance.
  • Maintained clean, neat and operational facilities to serve all program needs.

Sales Assistant

Novo Shoes
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Sales Assistant

Shiekh
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Located merchandise across various stores to address customer needs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Sales Assistant

Forcast
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Located merchandise across various stores to address customer needs.
  • Logged reports, expenses, receipts, and sales in company database.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Cashier

Woolworths
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and gift card transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned to be flexible and adapt into different roles within the store such as online, deli and ticketing team.

Education

Macarthur Girls High School
Sydney NSW

Thorrington Primary School
Cashmere, Christchurch

Skills

  • Personal grooming standards
  • Maintaining standards
  • Flexible approach
  • Good listener
  • Responsible
  • Fast and Efficient
  • Cultural awareness
  • Teamwork
  • Leadership
  • Adaptive and creative
  • Basic math
  • Self-confident
  • Energetic and enthusiastic
  • Collaboration
  • Honesty
  • Reliability
  • Food Handling
  • Supply Restocking
  • Sanitation

Timeline

Restock and General in Cook Room

Sopranos Gourmet Pizza Pasta & Kebab

Community Service Volunteer

kindergarten

Sales Assistant

Novo Shoes

Sales Assistant

Shiekh

Sales Assistant

Forcast

Cashier

Woolworths

Macarthur Girls High School

Thorrington Primary School

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Zainab Kayenat RAHI